Digital Transformation Manager London
Job description
Location: The Speechmark, London (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (Part time and Job Shares considered)
Blended
We innovate, invent and continuously improve, Vodafone UK Digital works within the heart of our business. Empowering Vodafone’s mission of being a digital-first company is in everything we do.
What will you be doing?
This role reports to Digital Transformation within Consumer, coordinating and supporting the transformation of Vodafone UK operating processes, ways of working and products and services.
The Digital Transformation Manager will work with various business areas and with cross-functional teams to deliver Vodafone’s digital transformation. They will lead the sustainable adoption of best practices in digital product and service delivery, digital service design and collaborative ways of working. Working with stakeholders to ensure the scope of delivery is agreed, expectations are set correctly, and value is being delivered for both the business and customers.
The Digital Transformation Manager will identify priority areas for digital transformation through benchmarking assessment against cross-industry best practice – identifying the best and right approach to how and where we resource our Digital talent to maximise value creation. They will develop buy-in from key stakeholders to agree sponsorship and or investment in these priorities and then shape and manage the implementation of the related transformation initiatives.
The role-holder will be highly competent at implementing Change Management activity to ensure Vodafone teams affected by digital transformation activity have all the support they need to embrace changes and continue to work to their potential.
Who are we looking for?
Experience in Operating Model transformation and re-shaping teams both locally and offshore.- A track record of driving the adoption of best practice for customer centric digital service and product delivery.
- Expertise in stakeholder management techniques and confidence in clearly communicating complex concepts with senior stakeholders.
- Competent at using data to evidence and clearly communicate the benefits of business transformation.
- Change Management and/or Agile ways of working.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
