Digital Product Strategy Manager London, England
BT Group
Full Time
London, England
64178 - 90000 GBP ANNUAL Today
Job description
Digital Product Strategy Manager
Job Req ID: 17798
Posting Date: 23 Jun 2023
Function: Product & Propositions
Location:
One Braham (4140), London, United Kingdom
Salary: Negotiable
Digital Consumer – London– hybrid working (remote and in the office – 3 together, 2 anywhere)
As part of BT Digital, we’re working with our B2C customer facing unit, Consumer, to drive a significant transformation to change customer’s perception from a Telco to a Tech-co. EE will become the flagship brand for the Consumer unit and will offer more than just Mobile and Broadband products and services. We’ll meet more Consumer needs by entering into new markets inc. Gaming, Security and Consumer Electronics with a Digital-led omnichannel experience underpinned by a core capabilities such as ID, AI and IoT.
Within Consumer Digital, the Digital Product Strategy team plays a critical role in driving innovation, product opportunity discovery and development: we set the overall BT Digital strategy for Consumer and we are the engine room developing future outcomes required for our customers. We work across multiple business units (e.g., covering needed updates to strategies and developing product strategies and strategic capabilities.
Within Consumer Digital, the Digital Product Strategy team plays a critical role in driving innovation, product opportunity discovery and development: we set the overall BT Digital strategy for Consumer and we are the engine room developing future outcomes required for our customers. We work across multiple business units (e.g., covering needed updates to strategies and developing product strategies and strategic capabilities.
What you’ll be doing:
Strategic Responsibilities
- Contribute to the creation and communicate of a clearly-defined and compelling digital long-term strategy
- Support and facilitate resolution and development of strategic questions and ensure engagement and ownership from key stakeholders on a working level. Key tasks include:
- Breaking down a key question and framing the approach to investigate it with Product teams (briefing and alignment, sprint 0 planning)
- Identifying strategic options to resolve the issue (decision frameworks, Business Cases, Product Analysis Tools)
- Developing recommendations and associated investment/business cases, based on research, insight, analysis, best practice, and experience.
- Communicate strategies to stakeholders and teams to drive alignment and purpose
- Work with senior members of the team (director and MD level) to create strategic presentations that can influence, communicate direction and report progress on value delivered to customers and the business
- Can adapt how we message and communicate based on the different types of stakeholders, inc. team level, leadership, company-wide and board members as well as externally to investors and thought leadership events
- Remain abreast of industry and disruptive trends to inform your strategies and ideas and explore new and exciting ways to engage customers and prospects.
- Grow strong relationships and drive collaboration with multiple stakeholders and partnerships through a demonstration of industry knowledge, strategic thinking, and the application of this to solve challenges.
- Lead in developing strategic and product led frameworks, processes and capabilities that can be reused and adopted across product teams
Leadership & Collaboration
- Act as a positive role model, leading by example, promoting a one team behaviour, as aligned to the Digital Way
- Proactively share knowledge with the organization, working to increase digital understanding and strategy across the business
- Drive cross department collaboration within EE and BT, to seamlessly link different business units and strategies together
We are looking for:
- An entrepreneurial spirit, brilliant at spotting external trends and awareness of developing commercially disruptive solutions
- A passion for excellence in the delivery of digital thinking and solutions
- Comfortable with ambiguity and able to define and manage requirements effectively and in a timely manner
- Skilled working with quantitative and qualitative data, creating insightful, intelligent frameworks to drive decisions
- Passionate at driving strategy and innovation through product management and agile approaches
- Excellent planning and project management skills; great at execution and detail orientated
- Ability to manage large number of fragmented stakeholders
- Strong communication and presentation skills and ability articulate new approaches to a variety of different backgrounds and levels of seniority (inc. director, MD and CEO), cultures and perspectives
- Ability to facilitate collaborative environment and manage differing motivations to steer to fruitful outcomes and solve complex issues
- Curious and self-motivated with a desire to deliver high standards and to promote this quality in others
- Ideally, have 2 year’s experience in concepting and scaling innovative products, services or digital experiences and/or involved in shaping and contributing towards business and product strategies.
You should apply if you:
- Want to join UK’s most recognizable brands, EE and BT
- Are a highly motivated and visionary individual, keen to change the way we do and look at things.
- Have a strong interest in digital disruption and product management, with an enthusiasm for creating effective strategies to implement new business models
Benefits
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
BT Group
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
