Digital Library Assistant Nottingham, England
Job description
NHS AfC: Band 2
- Full time
- Job share
Job overview
Due to the current post holder moving to a different role within the department, we are looking to recruit a new member to our team. The Digital Health Records team undertake a wide range of duties including providing an admission service for some of our inpatient areas and a patient location enquiry service handling calls from the general public and other organisations. The team manage the provision of both paper and digitised patient records at NUH, responsible for the daily collection, preparation, scanning and quality assurance of patient health records.
This is an interesting opportunity for enthusiastic and conscientious individuals who have proven office administration and IT skills. The role requires excellent communication skills and attention to detail is paramount. Post holders must be strong team players who can work efficiently with colleagues within the DHR team, whilst liaising with staff from all departments across the wider hospital.
Main duties of the job
In addition to the below summary you will need to familiarise yourself with the full job description and person specification documents attached to this advert.
Admissions – updating the Trusts IT systems with admission information.
Public Enquiries – handling telephone calls regarding the location of patients.
Release of information – provision of paper or digital case notes to NUH and other organisations.
Collection Service – collecting patient health records from wards and outpatient services and packaging the ‘Thin Files’ for either internal or onward offsite scanning.
Scanning patient records – onsite tracking and scanning of patient records deemed suitable for onsite scanning
Quality Assurance – checking a percentage of scanned records to meet the required BS10008 quality standards for availability, authenticity & integrity.
Working for our organisation
The DHR Team ensures the provision of digital and paper patient health records to the Trust. This is an exciting time to be part of Digital Services at NUH as we continue our digital transformation.
In addition to the below summary, you should familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Detailed job description and main responsibilities
You will be a conscientious and enthusiastic team player with computer literacy and good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert
Person specification
Qualifications
Essential criteria
- GSCE A-C Grades or Equivalent
- Computer literate and competent in the use of MS Office products: Word, Outlook and Excel
Communication Skills
Essential criteria
- Excellent communication skills
- Demonstrates ability to convey confidential information with sensitivity and discretion and in accordance with Trust’s Code of Confidentiality at all times
Experience
Essential criteria
- Experience of working in a team
- Experience of customer service skills
Desirable criteria
- Previous NHS experience
Analytical and Judgement Skills
Essential criteria
- Has a good level of analytical and problem solving skills
- Remain calm under pressure of tight deadlines
Desirable criteria
- Make judgements and decisions in the absence of more senior supervisors/managers.
Planning and Organisation Skills
Essential criteria
- To have the ability to prioritise workload and to recognise changing priorities and act within the team to re-prioritise as appropriate
- Ability to consistently work to a high standard and within prescribed deadlines
Desirable criteria
- Is able to work both as an individual using own initiative and as a team member, prioritising workloads for self and others.
Physical Skills
Essential criteria
- Able to concentrate for long periods in a sedentary role
- Ability to use all office equipment (PC, printer and photocopier/fax/scanner) given appropriate training
- To be able to frequently lift and handle health records
Other Requirements
Essential criteria
- Flexibility in respect of working arrangements as must be prepared to work at both campuses as and when required
- There will be a responsibility to work at least two Bank Holidays per year. (Note that Bank Holidays include Christmas Day, Boxing Day and New Year’s Day).
- To cover additional shifts out of hours if already working evening/night/weekend shifts as part of the out of hour’s team or volunteer from day shift if appropriate.
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
