digital design engineer Edinburgh, Scotland
Job description
Job Title: Digital Content Designer
Contract Type: Permanent
Location: Edinburgh or Alderley Edge
Working style: Hybrid 50% home/office based
Closing date: 9th July 2023
We are looking for a Digital Content Designer to join our Digital Transformation team. This is an exciting opportunity to support the development of customer-centric digital content across digital projects led and supported by Digital Marketing under Brand & Marketing. You will provide strategic guidance, advice and insight and data-led support to business delivery areas across the group at all stages of the process, from conception to delivery.
You will also support the development of great customer experience for our customers and build our brand in the digital environment through the design of digital content that maximises customers’ engagement with our propositions by connecting our solutions with customer’s needs.
About the role
Design, create and iteratively improve high-quality user-centred content experiences and take responsibility for content quality and the effectiveness of digital content solutions for content projects supported by the team
Review and collaboratively work with other content designers and marketing experts
Contribute to the development and raise the profile of our multi-disciplinary digital content practice
Identify and build strong relationships with stakeholders across the organisation, understanding, influencing and collaborating with them to improve the quality of digital content and experiences
About you
Excellent knowledge of user-centred content design practices
Excellent understanding of digital customer experiences and user experience design principles
Excellent collaboration skills
Strong knowledge of identifying user needs and mapping user journeys
Excellent copywriting and editing skills
About Royal London
We are a purpose led organisation, and the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
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