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Digital Business Analyst Birmingham, England
Job description
Digital Business Analyst
- Contribute to the evolution of our systems in line with our engineering principles
- Lead the scoping and sizing of both in-house and external propositions, ensuring they are compliant with the given design and development standards and are fit-for-purpose
- Liaise with varying stakeholders to lead solution design for the Consumer Digital Team to facilitate effective requirements gathering & development of solutions
- Provide relevant consultancy skills into the business and render assistance and consultation to team members
- Ensure solution design artefacts conform to chapter standards and development methodologies
- Lead and contribute to the definition and delivery of solutions across work streams and technology functions to fulfil the objectives of the Consumer Digital team
- Proactively mentor and develop fellow team members
- Work within the chapter to ensure all outputs are of the required standard and ensure activities are coordinated with other team members
- Interpret design patterns, current and target platform architecture and strategic plans when designing and developing solutions to take into account the likely impact of tactical versus strategic solutions being implemented
- Build solutions that promote simplicity, re-using components where practical and advocating product solutions that are robust and benefit the customer experience
- Experience of digital business analysis for customer focused digital services such as web, mobile, eCommerce and eBusiness
- Excellent requirements analysis and design skills
- Experience of Agile development practices and techniques
- Excellent technical writing, presentation and communication skills
- Good planning and time-management skills
- Hybrid working – 3 days in the office, 2 wherever
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
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