Digital Business Analyst

Digital Business Analyst Birmingham, England

BT
Full Time Birmingham, England 38945 - 44608 GBP ANNUAL Today
Job description

Digital Business Analyst

Job Req ID: 10783
Posting Date: 02-Mar-2023
Function: Software Engineering
Location: Snowhill, Birmingham, United Kingdom
Salary: Negotiable
Business Analyst - Digital Engineering

Consumer, Software Engineering – Birmingham, Snow Hill Please note this role is 3 days in one of our Digital Hubs)

Why this role matters:

Consumer is the largest telco in the industry. With over 20k employees and 34 million customers, we generate over £10bn in revenue. This offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists as three household brands - BT, EE & Plusnet from which collectively we generate more revenue than any other part of BT. Our brilliant brands are all beautiful individually. Each has unique attributes that cater to very different segments of the market. This makes our goal possible; to create a connection in every home in the UK by 2025.

There’s never been a more exciting time to join the Consumer Digital Team. We’re investing hundreds of millions of pounds into digital and transforming the way we work to create, not just the best digital experience in the telco market, but something that customers talk about as the best in the UK.

We believe in empowering our digital superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We’re founded on the core idea that we continuously ‘build, measure, and learn’ which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers’ lives.

We’ve got something really special here, something we’re all incredibly proud to be part of. Every day we have the chance to positively impact the lives of the millions of customers that engage with us. To bring them close to the things that matter most to them. This is your chance to join us on our ground breaking journey.
What You'll Be Doing

  • Contribute to the evolution of our systems in line with our engineering principles
  • Working with E2E Design team to iron out technical queries from dev perspective and accoridngly capture the inputs on the user stories.
  • Refinement of the user stories in a manner to get the technical acceptance criterias captured and agreed with the development lead before the stories are picked for development.
  • Lead the scoping and sizing of both in-house and external propositions, ensuring they are compliant with the given design and development standards and are fit-for-purpose and match the business case objectives
  • Liaise with varying stakeholders to lead solution design for the Consumer Digital Team, in order to facilitate effective requirements gathering & development of solutions
  • Provide relevant consultancy skills into the business and render assistance / consultation to team members and other parties as required
  • Ensure solution design artefacts conform to chapter standards and development methodologies
  • Lead and contribute to the definition and delivery of solutions across work streams and technology functions to fulfil the overall objectives of the Consumer Digital team
  • Proactively mentor and develop fellow team members
  • Work within the chapter to ensure all outputs are of the required standard and ensure activities are coordinated and aligned with other team members and provide constructive feedback for colleagues
  • Interpret design patterns, current and target platform architecture and strategic plans when designing and developing solutions to take into account the likely impact of tactical versus strategic solutions being implemented
  • Build solutions that promote simplicity, re-using components where practical and advocating product solutions that are robust and benefit the customer experience

We'll also need to see these on your CV

  • Ability to identify, plan, co-ordinate and conduct design activities within a multi-disciplined team in all development cycle stages
  • Ability to understand the REST API Specs and work through the implementation logic to get it completed.
  • Ability to undertand E2E Designs and work on Sequence Diagrams and to create component designs.
  • Understand different methodologies such as Agile ( Scrum, Kanban etc) and waterfall
  • Possess an understanding of programming concepts and approaches in order to credibly communicate with and command the respect of the software engineering community
  • Ability to deal with conflicting demands across numerous requests feeding into Consumer Digital for designs, development estimates and strategic direction whilst meeting business expectations that may have time to market drivers
  • Understand the capability of on/offshore partners and ensure a strong working relationship is built and maintained
  • Demonstrate analytical / systematic approach to problem solving
  • Ability to understand complex business, IT design and development requirements taking into consideration their functional and non-functional needs

Benefits

  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on-target bonus
  • Life Assurance
  • Pension scheme
  • Private Medical cover
  • Share save scheme
  • 50% off BT and EE mobile pay monthly or SIM-only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How To Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by-step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application

Digital Business Analyst
BT

www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
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