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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero’s Partner Channel is exciting and we work in Partnership with Accountants & Bookkeepers to help them and their small business clients to become more successful. We do this by using Xero’s products and services to free up time and gain greater insight into their financial situation. Account Managers at Xero are responsible for growing and maintaining these critical relationships, building on the great sense of community that exists amongst Xero Partners and guiding them to speed up adoption of Xero across their client base.

The Digital Account Manager is a newly created role at Xero to support the successful management of accounts in our next phase of growth. This role will manage a large portfolio of our smaller partner success partners that have over 80% of their base on Xero. The best part of this role is the hybrid approach that will bring together tactical approaches, commercial understanding and sales skills. You will spend most of your time working in a tactical way to increase interaction and adoption across this important subsection of partners. You will do this by segmenting the base of Partners, designing and executing approaches that will not only make those partners feel valued but will enhance the ease in which they use Xero and increase the revenue that they spend with us. You will have a deep understanding of your base, through data and interaction. However, you will also come along to conferences, host your own events and ultimately ensure you are executing on a plan each quarter to take all of your Partners further along their Xero Journey.

A sales or marketing professional with experience of segmenting data and building campaigns to support large scale account management.

Beyond that, we are looking for someone who will live to our values and contribute to the culture in our team. This means:

We are proud to have been recognised for UK’s Best Workplaces™ for Women 2022, UK’s Best Workplaces™ in Tech 2022, and named one of the UK’s Best Workplaces™ 2022 (Great Place To Work).

We pride ourselves in understanding our employees’ experiences, ensuring we hone in on particular focus areas including equity, representation, fairness and promotion of shared parental leave, whilst actively promoting women in the workplace. At Xero we embrace diversity and inclusion and value a #challenge mindset.