Digital Account Manager Ilfracombe, England
Job description
Are you dynamic and results driven and looking to develop your career? Do you have the drive to help us disrupt the foodservice industry?A unique opportunity has arisen to manage a smart, digital platform, which is transforming the way caterers order ingredients from their suppliers.
About you:
With passion to drive and increase sales through digital means among caterers, the role plays a vital part in building our presence and driving engagement, resulting in sales growth and customer loyalty.
You want to do things differently and feel comfortable sharing bold initiatives that move the company forward.
You will be a naturally proactive people person – someone who thrives on collaboration to achieve the best results, with the determination and know-how to get things done.
You don’t shy away from tasks that seem mundane or less fancy. You enjoy team success, recognising the contribution of others.
The Detail:
You will be the face of the platform, expert in relationship management. The role combines a healthy mix of customer service, admin, sales and marketing...
- Portal management:Reacting to customer enquiries with pace, via a What’s App style messaging system
Managing incoming orders
Maintaining accurate product detail
Using gap analysis data to grow the customer basket
Marketing and upselling products via promotional campaigns
Measuring and reporting results
- Ability to build effective remote relationships, as you’ll be working closely with a field based sales team, located across the South of England, to develop customers within a defined section of our business
- Quarterly visits to various locations across London, Oxford and Devon
- Demonstrable ability to work independently and on your own initiative as well as being a strong team player, with the enthusiasm to work with other departments to achieve campaign goals.
- Great communications skills, whether messaging on the app or by phone
- Strong organisational skills, with the ability to multi-task, prioritise and deliver tasks to deadlines, as well as the flexibility to adapt quickly to changing demands in a fast-moving business environment
About us:
Our passion to better the food industry echoes right into our teams where every individual is exceptional at what they do. We’re looking for equally talented individuals who are bold, innovate and will not settle for mediocre as we work towards making the industry better off.
You will work with an energetic, creative team of foodies, within an innovative, thriving business. Over recent years, Savona has grown in terms of number of depots, staff and sales, and will continue to do so.
The Savona group is made up of over 220 people working out of London, Oxford and Devon. Join us on our mission to provide effortless convenience to caterers.
Employee Benefits
Competitive Salary
Reward and recognition scheme
Long service awards
Company Pension scheme
Death in service benefit
Employee Assistance Programme
Access to discounted food
Free eye tests
Job Types: Full-time, Permanent
Salary: £28,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
