DHL ENFIELD - OPERATIONS AGENT

DHL ENFIELD - OPERATIONS AGENT Enfield, England

AVTAV
Full Time Enfield, England 11.78 - 17.67 GBP HOURLY Today
Job description

DHL ENFIELD - OPERATIONS AGENT

FULL TIME

AVTAV are proud to be working in cooperation with DHL a global logistics company proving courier, package delivery and express mail services

  • Role – DHL Operations Agent
  • Location – Enfield
  • Shifts – Mon - Fri
  • Hours – 3:00pm – 9.30pm
  • Pay between 08.00am -19.00pm: £11.78 per hour
  • Pay between 19.00pm – 08.00am: £14.28 per hour
  • Pay Saturdays: Additional £1 per hour
  • Pay Sundays: Additional £2 per hour
  • Pay OT: £17.67

ROLE AND RESPONSIBILITIES

  • Capturing location and data information of shipments
  • Invoice checks
  • Using computer systems with numerous applications to ensure work is completed. (Microsoft applications and DHL internal systems.)
  • Monitoring of data and data entry
  • Handling internal and external customer queries delivering excellent customer service
  • Act as the first point of contact for all internal/external customers. (Phone calls, emails
  • Responding to problem pieces and ensure redistribution is arranged. Problem solving, communicating with customers

REQUIREMENTS FOR THE ROLE

  • Excellent customer service skills and professional attitude
  • Enthusiastic team player with the ability to work independently
  • Administration skills and computer literate essential
  • Prior experience would be advantageous, but not essential as full training is available

PACKAGE

  • Weekly pay every Friday
  • Break room with full facilities, fridge/microwave etc
  • Games room
  • Great team atmosphere
  • Career growth potential

* SECURITY CHECKS *

As this role is connected to a major UK airport applicants must be willing for Avtav to complete the following process on their behalf in line with Aviation Security Regulations.

  • 5-year employment/unemployment history check

APPLY TODAY TO START YOUR CAREER WITH DHL

Job Type: Full-time

Salary: £11.78-£17.67 per hour

Schedule:

  • Monday to Friday
  • No weekends

Experience:

  • customer service: 1 year (required)

Work Location: In person

Reference ID: IH DHL

DHL ENFIELD - OPERATIONS AGENT
AVTAV

www.avtav.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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