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Face unique regulatory challenges and help the UK reach its net zero ambitions

Ofgem exists to ensure a safe and sustainable energy supply to the households of Great Britain. As the industry regulator we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient, and sustainable.

In this role, you’ll join our Digital, Data and Technology profession, responsible for a range of services including LAN, WAN, private circuits, internet, and voice services, as well as load balancing security and web filtering. You will support the development and operation of software through tools, environments, and practices. You will lead across large, multiple teams to define the strategic vision.

You’ll be the focal point and expert, able to plan, oversee and deliver work objectives, milestones, and success metrics. You will also be a key contributor to internal stakeholder relations, reporting on Digital, Data and Technology related matters to different Directorates within Ofgem.

To join us in this role, you’ll need experience of working in a complex environment, acting as an internal expert advising senior leads on strategic and operational performance related matters. You will have experience with Azure, Docker, Kuberneters, Infrastructure as Code (IaC) for Azure and modern monitoring tooling systems. You will also have a background in building and installing new platform tooling solutions such as monitoring, secret management, and service discovery solutions.

You will be experienced in information security, and can design, quality review and quality-assure solutions and services with security controls embedded, specifically engineering as mitigation against security threats. You will also have a strong understanding of how to apply the most appropriate modern standards and practices, able to take responsibility for coaching others. In addition, you will be experienced in using a variety of methods of protyping and how to look at strategic service deign end to end. You will also know how to establish standards and procedures across a service product lifecycle, including developing this and ensuring adherence.

We are serious about offering you professional development, training, and support. You can also expect an excellent benefits package, a great working environment with scope for hybrid working, and a shared sense of purpose.

We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

• Operate as Ofgem’s internal Technology Network Engineer expert, providing specialist advice on Digital, Data and Technology related matters to Directorates and their key stakeholders
• Be the focal point and expert in a multi-disciplinary team in a specific work area in the context of operating in a Professions and Flexible Resourcing model.
• Plan, oversee and deliver a set of work deliverables on time and to a high standard through effective project management and support of multidisciplinary team members.
• Provide inclusive corporate leadership, using your expertise to provide comprehensive knowledge sharing, support and development that demonstrate commitment to Ofgem values.
• Provide clear and transparent work objectives, milestones, and success metrics in your area of expertise to oversee and co-ordinate successful team outcomes.
• Collaborate closely with other teams to manage interdependencies, risks, and resourcing to support portfolio delivery.
• Where required, be jointly responsible with the PDL on welfare and pastoral care of all colleagues.
• Demonstrate effective diversity and inclusive team management within their team and the wider organisation.
• As part of department, you are responsible for a range of services including LAN, WAN, private circuits, Internet, and voice services. In addition, the team provides a range of other services such as load balancing, security, and web filtering.

Key Outputs and Deliverables

• Commonly referred to as ‘DevOp engineers,’ development operations engineers support the development and operation of software through tools, environments, and practices.
• A principal DevOps engineer leads and plans development across large or multiple teams, defining the strategic vision for delivery.

At this level, you will:

• identify, test and champion the adoption of emerging technologies
• ensure that security, stability, and capacity are embedded in the development and deployment of services
• develop a team’s capability by rewarding high performers
• shape career paths and recruit the right talent
• identify skills gaps and important dependencies within technical teams
• Support the development of a high-performing team based on effective resource management, ongoing support, and professional development
• Provide expert guidance to help team members deliver, by building supportive, inclusive team environment based on trust-based relationships, transparency, and inclusivity.

Takes ownership for own continued expert development and other team members’ professional development relating to the role by:

• Identifying your own continued professional development.
• Providing ongoing coaching and identification of development opportunities.
• Provide advice and support for colleagues who are pursuing professional qualifications.
• • In development of code or scripts to provide automation and consistent deployment patterns in at least one major programming/scripting language.
  • With Azure, Docker, Kubernetes, Infastructure as Code (IaC) for Azure and modern monitoring tooling systems.
  • Experience of working in a complex environment, acting as an internal expert – advising and challenging senior leaders on strategic and operational performance related matters.
  • Extensive experience working collaboratively with diverse colleagues.
  • You’ll be an advocate for automation, monitoring and alerting, committed to reducing the time it takes to get changes deployed into production whilst ensuring service quality and resilience.
  • Have experience in the process of developing and managing a range of options and decisions that aligns with your organisation's priorities
  • Developing designs, code, and testing of infrastructure as code and continuous improvement pipelines
  • Building and installing of new platform tooling solutions such as monitoring, secret management, and service discovery solutions to industry best practices

  Key skills/capabilities required:

  • Information security. You are very experienced in information security, and can design, quality-review and quality-assure solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services. (Relevant skill level: expert)
  • Modern standards approach. You have a strong understanding and know how to apply the most appropriate modern standards and practices. You can take responsibility for coaching and guiding others. (Relevant skill level: expert)
  • Prototyping. You are experienced in using a variety of methods of prototyping. You know how share best practice and can coach others. You know how to look at strategic service design end to end. (Relevant skill level: expert)
  • Service support. You can demonstrate a breadth of understanding of service support. (Relevant skill level: expert)
  • Systems integration. You know how to establish standards and procedures across a service product life cycle, including the development product life cycle. You ensure that practitioners adhere to this. You can manage resources to ensure that the systems integration function works effectively. (Relevant skill level: expert)

• In development of code or scripts to provide automation and consistent deployment patterns in at least one major programming/scripting language (LEAD)
• Experience with Azure, Docker, Kubernetes, Infastructure as Code (IaC) for Azure and modern monitoring tooling systems (LEAD)
• Extensive experience working collaboratively with diverse colleagues.
• You’ll be an advocate for automation, monitoring and alerting, committed to reducing the time it takes to get changes deployed into production whilst ensuring service quality and resilience.
• Have experience in the process of developing and managing a range of options and decisions that aligns with your organisation's priorities
• Experience in developing designs, code, and testing of infrastructure as code and continuous improvement pipelines
• Experience in building and installing of new platform tooling solutions such as monitoring, secret management, and service discovery solutions to industry best practices

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Leadership

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack attached for full details.

Job contact :

Name :
Jen Hughes/Ofgem Resourcing Team
Email :
[email protected]

Recruitment team

Email :
[email protected]