Despatch, Warehouse & Manufacturing Assistant Bridgwater, England
Job description
About the Role:
We are seeking a motivated and enthusiastic individual to become a big part of our small but growing business. You will become a crucial member of our team, helping to improve the health of the planet through the work that we do. As the environment becomes ever more important in all of our daily lives, the hemp shop continues to provide sustainable alternatives to everyday items.
The successful candidate will be responsible for picking, packing and despatching orders; communicating with customers when necessary; and the creation of packed products for sale. We’re looking for a conscientious, enthusiastic and engaged candidate who is happy to work independently.
You will need to be efficient, with keen attention to detail, and the ability to learn new processes and follow instructions. Full training will be provided. You will become multi skilled across various warehouse, despatch and administrative tasks.
Starting at our current warehouse in Lydeard St. Lawrence, TA4 3QN until April when we move to our recently renovated building in Enmore.
Job Duties:
- Process all orders placed through the website - ensuring invoices and packing slips are printed for each order.
- Efficiently pack orders ready for despatch to customers.
- Ship all orders through 3rd party websites (Royal Mail, FedEx). Ensure the mail is labelled and organised ready to be picked up by delivery drivers.
- Keep customers updated on their orders and any changes.
- Answer incoming customer order enquiries (email, phone, and social media).
- Ensure the warehouse is kept clean and tidy.
- Ensure date-sensitive stock (items with a ‘use by’ date) is rotated and short-dated stock levels are noted.
- Assist in accurately checking inbound goods into the company from our suppliers.
- Carry out accurate stock checks of products when required.
- Assist in the manufacture, packaging and labelling of products for sale.
Job Types: Full-time, Permanent
Salary: £10.50-£12.50 per hour
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: One location
Reference ID: the hemp shop - assistant
