Desktop Support Engineer | London City London, England
Job description
Work Type
Contract
Salary/Rate
£ 270 per day
Remote Work
Yes
IR35 Status
Inside IR35
Location: London (City)
Salary/Rate: Up to £270 per day Inside IR35
Start Date: 28/06/23
Duration: 6 months
Job Type: Contract
Company Introduction
We have an exciting opportunity now available with one of our sector-leadiing Satellite Service provider clients! They are currently looking for a skilled Desktop Support Engineer to join their team for a six-month contract.
Job Responsibilities/Objectives
Responding to client support requests via phone or in person.
Contacting clients to find out the nature of the problem.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training on computer operation and management.
Completing job reports and ordering supplies, including procuring replacement hardware through third party vendors as needed and following the required process and procedures
You will also service Executives and ensure a smooth and high-quality service
Shift work, on call or weekend work may be required as needed
Required Skills/Experience
The ideal candidate will have the following:
Proven work experience as Desktop Support Engineer or Support Technician.
Extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems (Windows 8, 10), software applications (Office 365, Intune) and remote connection systems.
Ability to solve complex hardware and software issues.
Ability to travel and work after hours when necessary.
Excellent interpersonal skills.
Good written and verbal communication skills.
Proven experience working within ITIL governance.
If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
