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Job description

• Performs basic to intermediate-level troubleshooting:
• Password resets, AD account unlocks, printer configurations, VPN, hardware issues, etc.
• Logs, routes, categorizes, escalates Incidents/SRs
• Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently

#IND-IT

Job Type: Contract

Salary: $35.00 per hour

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Westmont, IL 60559: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 5 years (Preferred)
• Active Directory: 5 years (Preferred)

Work Location: In person