Desk Based Account Manager Liverpool, England
BT
Full Time
Liverpool, England
26686 - 36884 GBP ANNUAL Today
Job description
Desk Based Account Manager
Job Req ID: 15988
Posting Date: 18 May 2023
Function: Sales and Commercial
Location:
100 Old Hall Street, Liverpool, United Kingdom
Salary: Competitive with benefits
Closing Date: 21/06/2023
Why this job matters
You will be responsible for providing in-life customer support and straightforward cross-sell and upsell opportunities. You will be responsible for managing customer relationships from a desk-based environment, with a revenue target of several million pounds.
BT is passionate about ensuring everyone can have an opportunity to build a successful career, to find out more view our YOU CAN video here:
You can (bt.com)
What you’ll be doing
- Deliver against revenue targets either on your own, or as part of virtual sales team within a customer base of either private or public sector customers.
- Responsible for outbound sales prospecting and opportunities, regular and consistent calling of customers and promotion of BT products and services.
- Work closely with field sales and specialist teams to deliver opportunities for core BT product lines
- Accurately forecast business KPI’s to management teams
- Proactively manage churn risk for core BT products
- Identify opportunities to sell to new customers
- Recognises and delivers against opportunities for business growth via a multi-channel approach.
- Is responsible for closing own contracts, as well as engaging with others/specialists to deliver customer requirements as necessary
- Acts as the desk-based point of contact for the customer/partner developing long term customer relationships.
What we would like to see on your CV
- Recognises and delivers against opportunities for business growth via and multi-channel approach
- Responsible for delivering against own revenue targets as well as engaging with others/specialists to deliver customer requirements as necessary.
- Managing a range of clients
The skills you’ll need
Collaboration
Customer Success
Business Development
Customer Insights
Account Management
Customer Relationship Management
Solution Selling
Benefits
- Competitive salary
- 50% OTE
- Pension scheme (up to 10% BT contributions)
- Flexible Hybrid working
- Access to training and development to help you grow with us
- 25 days annual leave (plus bank holidays)
- Shares Plan
- Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
- Discounted BT products and services
Flexible working
BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
