
Deputy Manager Gatwick, England
WHSmith
Full Time
Gatwick, England
30000 - 35000 GBP ANNUAL Today
Job description
WH Smith has a remarkable heritage, and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
As a DM Manager in our Gatwick, store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s a commute to work or education or a holiday abroad.
Airport Requirements:
What being a Deputy Manager is all about?
We know you’ll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WH Smith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us. This means that we whenever possible, we try our best to provide the flexibility to allow you to enjoy life’s big moments.
As a DM Manager in our Gatwick, store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s a commute to work or education or a holiday abroad.
Airport Requirements:
- 5 years continuous references (professional/educational/personal gap reference) to gain an Airside Airport Security Pass
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID I.E Passport or UK Driving Licence
What being a Deputy Manager is all about?
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome
- Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement
- Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally
- Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
- Flexibility of approach that will allow you to support other stores in the area when needed
- Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority
- Experience of supporting employee training and development, and motivating teams adopting an ‘engage’ rather than ‘tell’ approach
We know you’ll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WH Smith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us. This means that we whenever possible, we try our best to provide the flexibility to allow you to enjoy life’s big moments.
Format of Business
Airport
Full Time / Part Time
Full Time
Position Type
Permanent
Salary From
30,000
Salary To
35,000
Hours / Week
39
Country
UK
County
West Sussex
Job Code / Grade
Deputy Manager
Post Code
RH6 0NP

WHSmith
https://www.whsmithplc.co.uk/
London, United Kingdom
Carl Cowling
Unknown / Non-Applicable
10000+ Employees
Company - Public
Other Retail Shops
1792