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The Deputy Director, England – Operations, will have a crucial role to play in delivering our future vision and strategy, by leading on operational management, change management and quality.

This is an exciting opportunity to join the England Senior Management Team and lead the operational aspects of our Directorate. As a senior leader, you will be a key representative of the National Lottery Community Fund, supporting the England Director, Programmes, Operations & Regions, in maintaining and developing our capacity as one of the largest community funders in the UK.

Reporting into the England Director, Programmes, Operations & Regions, you will initially have one direct report, leading a team of expert operational colleagues, whilst working closely with key internal stakeholders in Audit & Risk, Controls Assurance, Governance, Finance and Service Design.

You will be responsible for managing key relationships across the Fund, coordinating workflow and process to create a coherent approach, operational reporting for the Directorate, designing and implementing new ways of working, and budgetary management.

We believe our people should represent the communities, organisations and individuals we work with. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

Interview Date: W/C 12th June

Location: England

Basis: Full time, 37 hours a week - happy to discuss flexible working.

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our England offices, these are Birmingham, Exeter, Leeds, London and Newcastle.

For successful candidates based in London, you will be asked to complete national security vetting clearance so that you can access our Marsham Street Office. This involves passing a disclosure and barring check and Counter Terrorism Check.

Essential:

• Extensive experience in Operational Management and Organisational Design
• Excellent leadership capabilities and highly developed people skills, using your gravitas to enable others and motivate them to succeed. Introducing consistent and realistic core principles, priorities and deliverables based on an understanding of the organisational as well as external context
• Experience of building and leading teams and driving a high-performance culture through your ability to coach, inspire, and empower people. You will position yourself as a role model within the wider directorate Leadership team
• An ability to develop and enhance excellent relationships with a diverse range of senior level internal and external stakeholders, you will have experience in creating connections and driving shared responsibilities
• Exceptional problem solving and decision-making skills with a good mix of evidence-based decisions balanced with pragmatism, innovation, flexibility, and common sense
• Fluent communicator both in verbal and written communication with an ability to adjust to the communication needs of a wide variety of audiences
• Financially astute, numerate, and analytical with extensive experience of costing, financial modelling, and budgeting
• The attention to detail and professional standards required for high quality regulatory compliance, including governance, audit and risk and business planning

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