delivery driver Tampa, FL
RH
Full Time
Tampa, FL
88000 - 63000 USD ANNUAL Today
Job description
As a Home Delivery Leader, you will lead RH's vision and deliver operational excellence across all warehouse and home delivery functions. Motivated by RH's people-first approach, you will inspire, motivate, educate and provide strategic oversight for a team that plays an integral role in the continuous elevation of our customer experience.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Assess, coach, train, mentor and develop direct reports to perform at an optimal level
- Strategically plan, direct and oversee daily workflow and deliverables across all functions
- Own all facets of P&L management and accountability, including analysis and reporting
- Align the RH home delivery experience to the luxury and world-class service experienced by clients in our Galleries
- Accountable for the performance of home delivery and logistics vendors measured against key performance metrics in the areas of cost, service, and quality of delivery
- Drive continual improvement initiatives through root-cause analysis on audit non-conformities; implement corrective actions in order to ensure site compliance to standards
- Address and resolve escalated customer service issues in a timely and thorough manner
OUR REQUIREMENTS
- 5+ years leadership experience in furniture home delivery, warehouse operations or similar field; ability to lead third party carrier providers
- Adept at hiring, training, coaching and executing all facets of employee performance
- Possess knowledge of business processes such as profit and loss, profit margins, accounting, and other related principles
- Strong written and oral skills and ability to interact with people from multi-functional and diverse backgrounds, excellent analytical, problem-solving, and decision-making skills
- Relentless passion for providing world-class service within the organization and to our customers
- Computer literacy is a must. MS Word, and Excel are used daily and extensively in this position
- Ability to visit clients in assigned geographic territory
- Must pass background, MVR and drug screen
OUR PHYSICAL REQUIREMENTS
- Ability to lift at least 50lbs
WHAT WE OFFER
- Medical, Vision, and Dental Plans
- Company-paid Life Insurance and Disability Income Protection Programs
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) Savings Plan
- Annual Incentive Program
- Competitive Paid Time-Off plan
- Employee Assistance Program
- Generous discount on our products and at RH restaurants
- Referral Bonus
RH
www.rh.com
Corte Madera, CA
Gary Friedman
$1 to $5 billion (USD)
5001 to 10000 Employees
Company - Public
Home Furniture & Housewares Stores
1980
