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My client is recruiting for a Delivery Driver that will do warehouse duties when not on the road.
The main duties of this role are to deliver goods to our customers by way of driving a long wheel-based vehicle. Adhering to working time regulations and using route mapping. Excellent customer service skills are an essential part of the role. The physically demanding nature of this role requires physical fitness and the ability to lift heavy products. Flexibility to occasionally work in the warehouse if needed a willingness to undertake forklift training if not already qualified.
Applicants must have full CPC training, experience at delivery driving, be over 25, held a full UK license for at least 2 years and have no points on their license.
Your role is to assist the Warehouse Manager with the following tasks:

Deliver excellent customer service that exceeds all customers’ expectations
Ensure legislation is always followed
Deliver or collect goods as and when required, manually handling products when required
Check that the load matches the paperwork and everything is delivered accordingly
Ensure that all paperwork is properly signed, printed and dated by each customer
Assist in the loading of your vehicle, either manually or using the forklift truck
Ensure that your load is always secure and protected from the weather when necessary. You are liable if the load is damaged due to negligence, i.e. if the load falls off the vehicle due to reckless driving or loose straps, or is damaged by rain
Ensure that the driving form is completed daily and filed appropriately
Be courteous to other people on the road
Liability for any speeding fines/traffic offences incurred whilst driving the Company vehicle
Complete the Driver Vehicle Defect Report daily
Report any faults with the vehicle immediately to your Line Manager
Responsibility for the security of Company vehicles, load and other Company property (e.g. mobile phone)
Ensure that the truck is kept clean and tidy inside and out
Ensure that all customers are dealt with efficiently, courteously and as promptly as possible

Deal with customer complaints/enquiries and follow them through to a satisfactory conclusion
Keep paperwork precise and clear so that tasks may be followed by colleagues
Ensure all promises made to customers are realistic, achievable and are completed
Ensure that all Company systems and procedures are always followed
Supplied company uniform to be worn at all times and kept neat, clean and presentable
Assist with the training and development of all new recruits