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Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel

Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then St. Pancras Renaissance Hotel is the place for you.

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

• Greet guests and take care of requests
• Make extra beds and fold sheets
• Remove rubbish, recycling, dirty linen and room service items
• Collect any laundry and deliver to linen room.
• Vacuum carpets and floor care duties
• Operate all department equipment as necessary and report malfunctions.
• Understand and comply with loss prevention policies and procedures.

As well as on the job training, your Level 2 Certificate in Hospitality Team Member will be completed through Inspiro Learning and it includes time spent at the beginning of the programme completing your enrolment & initial functional skills assessments, as well as an End point assessment to complete your training and gain your qualification. A qualified Assessor will regularly visit you in the workplace.

What we’re looking for

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details
• No Experience? No problem! - bring personality and dedication and we will provide the training.

Perks you deserve

In addition to an hourly rate of £11.00 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:

• Health & Wellbeing - Complimentary wellness activities including reflexology and chiropodist appointments
• Meals – Free meals while on duty
• Uniform & dry-cleaning service
• Discounts – Access to unlimited deals from retailers to restaurants, cinema’s and more
• Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
• Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
• Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Develop and Grow - Comprehensive Training and Development programs
• Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
• Celebrate - Awards and Recognition Celebrations
• Events - Monthly Calendar of Associate Focused & Fun Events

With this role you will be working 40 hours per week over 5 days, including weekends on day shifts although there may be the need to cover the odd late should the need arise.

If this sounds like the perfect role for you then we look forward to receiving your application.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.