delivery driver

delivery driver Grande Prairie

Hansen Gateway Ford
Full Time Grande Prairie 46200 - 37444 CAD ANNUAL Today
Job description

Summary

The Pick-up and Delivery Driver is responsible for timely and safe transportation of the dealership's customer vehicles to or from their indicated location (e.g. home, office, etc.).

The Pick-up and delivery driver is a self-starter and strives to be a conscientious and courteous representative of the dealership. When operating a vehicle, the Driver ensures that all rules of the road are maintained, including but not limited to, distracted driving legislation and speed limitations. The driver will maintain a valid Driver’s License and satisfactory Driving Abstract.

The Pick-up and delivery driver pays a high level of attention to the details by ensuring all pick-ups and drop off are completed in a timely manner and to customer expectations.

The driver is focused on achieving maximum customer satisfaction and develops collaborative relationships with customers to develop profitable and amicable long-term relationships.

The Details

Develop strong relationships with customer

  • Greet customers in a prompt, friendly and courteous manner.
  • Sensitive to customer needs and flexible/adaptable in performing duties with a customer driven focus
  • Develop and maintain relationships with customers
  • Handles all customer queries and concerns with a genuine intent to alleviate concerns, able to enforce safety protocols in a firm but courteous manner.
  • Transport vehicles irrespective of weather, traffic and road conditions in a safe, respectful and professional manner.

Develop collaborative relationships

  • Strong team player who works with everyone to achieve dealership goals.
  • Work with dealership departments to ensure activities are profitable and customer focused.
  • Provide support to other departments as required.
  • Maintain frequent contact with department manager.

Be detailed oriented

  • Ensure all documentation/paperwork is completed in an accurate and timely fashion.
  • Before Departure for delivery route, ensure an efficient route is established and followed, and that customers are transported according to the indicated timelines
  • Reviews and analyzes actions regularly to determine how to better utilize time and plan more effectively.

Commit to the Dealership Brand

  • Stay up to date on the brand line up.
  • Have a passion of the automotive industry
  • Be knowledgeable about new features, specials and updates.
  • Assist in maintaining a clean dealership, particularly by performing duties related to the cleanliness of the service area.
  • Be a champion for delivering excellent service 100% of the time.
  • Actively maintain the cleanliness of personal and team workspaces, including vehicles.
  • Maintain a high level of professional appearance.

Specific Skills

  • Strong interpersonal skills with a positive and engaging attitude.
  • Excellent verbal communication.
  • Excellent customer service skills including listening.
  • Organized with an attention to detail and the ability to identify anomalies.
  • Flexible and open to change; has initiative to take on special tasks as needed.
  • Ability to manage customer complaints and to solve basic problems.
  • Holds a valid driver’s license.
  • Basic computer skills.

About Hansen Gateway Ford

CEO: Kevin Hansen
Revenue: $25 to $50 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: www.hansenford.ca
Year Founded: 1984

delivery driver
Hansen Gateway Ford

www.hansenford.ca
Grande Prairie, Canada
Kevin Hansen
$25 to $50 million (USD)
51 to 200 Employees
Company - Private
Motor Vehicle Dealers
1984
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