Job description
Job Title: Delivery Driver
Location: Based in Andover, Hampshire
Contract type: Permanent
Hours per week: Full-time
Salary: £28-30k
Reporting to: Transport Supervisor
Job Purpose:
Först is a brand driven by energy and passion. We are a family, a winning team of like-minded
individuals who exist to produce more than woodchippers, together our mission is to back our
customers to create a better environment.
Each one of our valued team members plays a vital role in helping us to advance Arboriculture by
delivering customer experiences, products and business partnerships that enable our customers
to run their businesses more efficiently. In turn, this achieves our vision to shape a sustainable
environment through innovation and customer-focused solutions.
Our Delivery Drivers play a crucial role in driving us forward in the UK and are vital to our
department’s mission to turn the planet orange! We are looking for customer-centric individuals
who understand the importance of outstanding after-sales service and can safely deliver our
products to their new users.
This role is Monday-Friday and scheduled for days only; however, there is a need to understand
and be flexible with start/finish times within reason depending on the delivery routes for the day.
Key responsibilities:
- Carry out deliveries to customers, service partners and depots with care for goods,
ensuring items are delivered safely and without damage
- Be friendly, professional and willing to offer the customer machine familiarisation making
sure they understand their product
- Ensure safety and security of you, customers, vehicles and goods at all times adhering to
relevant guidelines as necessary
- Have a good understanding of Drivers hours and relevant legislation, remaining compliant
with this legislation
- Complete all compliance and delivery documentation thoroughly
- Safely loading / unloading goods for delivery
- Any other driver-related role as dictated by the Transport Office
Person specification:
You must have previous experience driving up to 7.5T lorries (and appropriate licences)
Experience delivering with a high level of customer service
Essential: Have a full valid 7.5T (C1) licence, with additional E category, DQC (Driver Qualification Card) and CPC accreditation.
Attention to detail and appropriately reporting problems as required
Manual Handling
Personal attributes:
Friendly and professional with the ability to communicate effectively to those without technical understanding
Passion to deliver exceptional customer service and positively be the face of the Först brand
Shared values:
At Först, our values represent who we are as a company, they guide our decisions,
underpin our relationships and govern the way we conduct ourselves and our business.
To spread the Först effect on a global scale we need the right type of people on the
journey with us. We are proud to hire dynamic people whose values, talent, experience
and skills match ours.
Our values are...
We’ve got your back.
Whether you are a customer, supplier or colleague we are in this together, and we respect and support each other.
Every Customer is a VIP.
Customers are everything. We aim to deliver a first-class customer experience every single time a customer interacts with Först, wherever they are in the world. Excellence as standard.
It’s what we strive for every day, in every area of our business. We build high-performance machines and provide an aftercare service that is second to none because our customers deserve it.
Enjoy the ride.
We love our industry, we’re on a journey to become a global brand of choice. Every person who shares this journey with us is vital to it. Enjoy it.
Flexibility:
The post holder must be available to regularly attend the office in Andover to attend team
meetings.
This job description is indicative of the range of current duties and responsibilities for the post, it
is not comprehensive. The duties will inevitably change to reflect the organisational change and it
is essential therefore that it is regarded with a degree of flexibility so that changing needs and
circumstances can be met. All changes will be discussed with the post holder. The job
description for this post will be reviewed annually.