Job description
THIS POSITION IS BASED IN PARK ROYAL NW10
FOR INSURANCE REASONS APPLICANTS MUST BE AGED 25+
PREFERENCE GIVEN TO CANDIDATES WHO CAN START ASAP
We need a multi-drop driver with experience delivering delicate luxury food items to customers! Fun outgoing friendly personality essential. We offer guaranteed hours, a new modern van and £11to £11.50 per hour (depending on experience). Many of our customers order online so our driver is the only person they interact with in Flavourtown so lovely people delivering our cakes is top priority!
About Flavourtown:
Flavourtown is London's leading cake and cupcake bakery with a hard earned reputation for world class cake that tastes even better than it looks, we've been creating Freshly Baked Happiness since 2013 and our business is growing. We've never compromised on our core values of using amazing ingredients to create a best in class product, we've gone from a one man operation to having over thirty staff across our venues BUT our attention to detail and deliciousness still drives everything we do.
We have two stores with small on-site bakeries in Richmond and Fulham alongside our production kitchen and storage units at Park Royal in NW London. We use nothing but the absolute best ingredients that money can buy and we handpick these from around the world! Our obsession with quality goes right across our small business from our ethos of "Freshly Baked Happiness" to our values and customer service standards and fun.
About the role:
We're looking for a unique person that has amazing customer service and people skills and who is organised, methodical and has a real pride in being part of a small team and making good things happen. You'll part of a team of four Flavourtown drivers who deliver our cakes, cupcakes, brownies and cookies across London seven days a week! You'll be delivering Birthday cakes to customers homes, dropping cupcakes at events and making sure that orders that have been pre-booked from our web-shop are delivered to our stores.
This role will also include delivering ingredients to our stores and the right candidate will be a real team player who's happy to role up their sleeves on quieter delivery days and help out where needed in the business. You'll need to be physically fit and able to lift up to 25 kilos.
The position is five shifts per week on a rota system, you won't be required to work every Saturday and Sunday and you'll get full weekend off every third week! You will have a contract with guarenteed 32-40 hours per week.
Main tasks & responsibilities:
- Loading/unloading van
- Multi drop deliveries to commercial and residential locations
- Giving outstanding customer service as you deliver our treats directly to customers.
- Interacting with our customer service team and Kitchen Managers in our stores.
- Maintain a safe, clean and tidy delivery van
- Able to work under pressure, think on your feet and stay calm.
- Organise your work loads efficiently
- Able to work flexible shifts
Essential requirements
- Full clean uk driving licence
- No criminal record
- Able to work weekends
- Past experience handling a luxury food item preferred
- Previous multi-drop deliver experience
- Outstanding spoken English
- Able to comfortably move heavy loads
- Must have bags of common sense and an understanding of how your role impacts our customers and business
- Min. 2 year UK work visa
- Already based in the UK with right to live here
- Have experience of London's 'unique' traffic
The person we're looking for
- A great attitude and ability to get on with others in a small team
- Excellent driving skills / awareness of road safety and traffic laws and the places to avoid.
- Organised, clean and tidy appearance.
- Strong work ethic and not being afraid to get stuck in.
- Has bags of common sense and can use their initiative and judgement to make things happen.
- Is happy to go the extra mile (literally) for our customers and colleagues.
- Excellent communications skills and confidence
- Is great at keeping their head when under pressure with multiple deliveries
- You're super friendly and our customers will love you! Sometimes when orders are placed through our web-shop you'll be the only representative they physically meet from the brand.
- You are a nice person, you love a challenge and you'll be looking to develop with us as Flavourtown grows
We offer:
- Full-time position
- Salary is £11 to £11.50 per hour with guaranteed hours
- FREE on-street parking 1 min walk away
- Performance / safety related bonus
- Contract based on 32 to 40 hours per week + overtime
- 29 days holiday including extra day for your Birthday
- 50% off layer cakes and cupcakes
- Free cake on your Birthday
- Staff nights out, monthly pizza Friday
- A brand that customers love that's financially stable, growing and is really serious about it's culture and looking after it's people
Job Type: Full-time
Salary: £11.00-£11.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London, NW10 7PR: reliably commute or plan to relocate before starting work (required)
Experience:
- Delivery driver experience: 1 year (required)
- Driving: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Expected start date: 10/03/2023