Job description
Advanced Warning of scheduled maintenance
Due to scheduled system maintenance, our careers site will not be available from Friday 2nd June (11pm GMT) and Saturday 3rd June (5am GMT). During this time you will not be able to submit new applications or continue with existing applications. We apologise for the inconvenience this may cause.
Delivery and Transformation Specialist
- Understand how change is mobilised, managed and delivered across Consumer including through “Ready, Set, Go” process
- Act as a primary point of contact and liaison for key Consumer stakeholders to ensure that Consumer Legal is engaged with these processes at the right times and that governance is in place to support this
- Collaborate with colleagues and subject matter experts across Consumer Legal, Regulatory and Compliance and the wider Legal, Regulatory and Co Sec function, gaining their trust and acting as an interface to ensure that legal and regulatory requirements are identified and captured within the processes
- Provide support to Consumer to ensure change control takes account of legal requirements and input is provided where changes may impact those requirements or contain additional legal risk
- You will support implementation and management of legal risk registers for Consumer Legal, with the support the Legal Director, Channels
- You will support the development of a strong risk culture within Consumer to protect the value of BT’s brands
- You may provide initial support and/or advice to senior stakeholders across Consumer including regarding legal requirements
- Experience in risk management and governance in organisations with significant complexity would be desirable
- Experience working within a legal/regulatory environment is desirable.
- Knowledge of technology and the telecoms industry.
- Understanding of Consumer’s business objectives, processes and systems, and the legal and regulatory framework in which Consumer operates.
- Excellent stakeholder management and influencing skills with a strong ability to communicate effectively and build trusted relationships.
- Excellent collaboration skills and ability to manage through others.
- Ability to question intelligently, challenge rigorously and recommend – with sound business judgment- a course of action to a stakeholder.
- Strong team player.
- Ability to work under time pressure to demanding timescales.
- Self-motivated, proactive, optimistic, energetic, resilient, effective at prioritising and able to deal with multiple matters at the same time.
- 25 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces, including our new office in London which opened this year
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.