David Lloyd Account Manager

David Lloyd Account Manager Manchester, England

Atlas Facilities Management Limited
Full Time Manchester, England 35000 - 37500 GBP ANNUAL Today
Job description

About The Role

    Atlas Facilities Management are looking to recruit an experienced National accounts manager with a leisure facilities background – the role is based throughout the U.K. overseeing our David Lloyd Leisure contract. Atlas FM has a long-term partnership with David Lloyd Leisure, together we make sure the gyms are clean and safe for members 7 days a week we are looking for someone with the attention to detail and a critical eye for quality.


    What we are paying: £35,000 - £37,500 per annum

    The hours you shall be working will be: 40 hours per week with flexible working hours depending on business demand.

    We are looking to recruit an experienced Manager who is people focussed whilst being able to deliver outstanding customer service for our client. We are passionate about people and someone who is like minded that can align to our company values is essential.

    If this sounds like you, we’d love to hear from you...


    • Are excited about making a difference

    • Have a positive and friendly attitude

    • Are local to the area

    • Have outstanding customer service skills


    If you are enthusiastic, take pride in your work and have great attention to detail you’ll fit in perfectly with our award-winning team. Apply today and we’ll contact you soon.

About You

What you shall be doing/responsible for


  • Plan, organise within agreed budgets and timescales

  • Develop and maintain excellent client relationships so that we continue to meet and exceed our client’s expectations at all times

  • To have the ability to travel throughout the Uk

  • Recruit, motivate and develop direct reports

  • Develop management team through, appraisals, feedback, performance management and personal coaching

  • Communicate regularly with your team through team talks, monthly set meeting, toolbox talks ensuring the flow of information

  • Control contract operations; expenditure, budgets, client satisfaction, service delivery, client meetings, monthly call log/complaints reports, site visits

  • Ensure activities integrate with organisational requirements for quality management, health & safety, legal stipulations, environmental policies, duty of care uphold and safeguard

  • Promote the Company’s values and ensure integrity and corporate social responsibility is being met

  • Audit sites and make sure your team is undertaking the correct site audits compliance and quality assurance on a monthly basis

  • Develop individual accounts both in revenue and include service improvement and upselling other company services

  • Manage the mobilisation of new contracts, delegating tasks as and when necessary

  • Able to communicate and lease at all level through the company, making sure the right information is being received at the correct departments

  • Hold weekly and monthly meetings with client stakeholders

  • Ensure all PPM works are scheduled and client notified in providing relevant RAMS and Coordinate Subcontractors work flow for PPM works

Before you apply:

Please ensure you have the ability to demonstrate that you are able to deliver on the responsibilities. This shall be a competency-based interview and you shall be asked to give specific examples. We do require that the successful candidate has excellent people management and client relationship skills.


The successful candidate will need to demonstrate the following experience, skills, behaviours necessary to meet the requirements of the role:

  • Ability to work well in a highly pressurised environment and communicate effectively with all Stakeholders

  • To have the ability to travel throughout the Uk

  • Management experience from a Leisure / Cleaning background

  • Strong team working ethic and flexibility

  • Outstanding customer service and analytical skills

  • IT literate

  • Contract expenditure and budget control for portfolio

  • Employment Legislation

  • Demonstrable experience in KPI management and Compliance to all Service Level Agreements

  • ISO procedures familiarity

  • Direct report management experience / HR competency

  • Health & Safety awareness – ideally IOSHH

  • A right to work in the UK (please bring your evidence to the interview) this applies to both UK and Non-UK Nationals.

About The Company


What makes this job amazing?

  • Full learning and support from Atlas.

  • Free David Lloyd Gym Membership

  • 50% discounted food and beverages at David Lloyd.

  • Wrkit – our employee benefits programme which helps you financially whilst maintaining a healthy lifestyle whilst you work (access to high street discounts, online training, home workouts and mindfulness classes, feedback surveys to tell us how you’re finding your work and much more).

  • The ability to progress your career within Atlas.

  • Learning and development lead by you: support in areas you like or want to learn more about.

  • The opportunity to work amongst people who value and support each other, achieving great results.


About Atlas

Our Purpose – To create Happiness

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

We’re changing the way cleaning companies work – we ensure our people feel empowered in their workspaces and well listened to by their supervisors and managers. We have over 50 different nationalities making up our teams. In total we have 5,300 sites we look after and 8,600 employees across the country who work in a united, energetic rhythm. Each local team shares a mission: owning the spaces to deliver a wow-factor for their community. We take a people-first approach, and this starts with recruiting fairly, diversely and kindly.

David Lloyd Account Manager
Atlas Facilities Management Limited

www.atlascleaning.co.uk
Feltham, United Kingdom
Nicholas James Earley
$25 to $50 million (USD)
1001 to 5000 Employees
Unknown
Building & Personnel Services
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