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JOB DESCRIPTION

At Noah’s Ark Children’s Hospice we help babies, children and young people who are seriously unwell make the most of every day. Based in The Ark, our stunning building which opened in 2019 and set in a north
London nature reserve, you’ll be part of a place of laughter and real connection, with an atmosphere that’s both supportive and inclusive. This is a really exciting time to join our growing and ambitious team.
We are looking for an individual highly capable of creating and implementing standardised data management procedures and has thorough knowledge of database architechure. You must have previous
experience of implementing data governance operating models and resolving Data Integration issues. You will be a strong communicator who is able to work well with people from all backgrounds, providing training
and support to the team, ensuring they have the skills, tools, and knowledge to maximise data to strengthen
supporter relationships.

This is a new and exciting opportunity where you will be responsible our fundraising database, data insight which will be instrumental in supporting the needs of our highly performing fundraising team develop a more
diverse funding model – a key objective of our three-year ‘Making the Most of Every Day’ organisational strategy. Important aspects of the role includes leading and implementing support journey strategies,
therefore good IT skills and a willingness to learn are essential to understand our new database system, ‘Beacon’ which is key to Noah’s Ark’s future growth and sustainability.

ABOUT YOU

You will be highly organised, dedicated and reliable individual, ready to play a significant role in enabling the fundraising team with in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to liaise with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support. Previous experience of working with a CRM database is essential, however, we will consider your application if you haven’t worked with a Fundraising CRM database before, but can demonstrate your transferable IT skills and willingness to learn at pace.

INVESTMENT IN FUNDRAISING, MARKETING & COMMUNICATIONS

At Noah’s Ark Children’s Hospice we are undertaking a major investment in our fundraising marketing & Communications capability. The team will grow from 13 posts to 20 over the next few months.

The charity has an enviable record in raising funds from philanthropy and trusts, but aims to diversify income by growing public fundraising, in particular community fundraising and regular giving. The majority of the investment is aimed at increasing capacity across all three sub-teams (Philanthropy & Partnerships, Public Fundraising, Marketing & Communications) but there is also a need to add to our skills base, for example, in media and public relations.

While the charity has existed since 1999 and had provided services in the community since 2006, Noah’s Ark really got going in 2020 when its first Hospice building was completed. This followed a major capital appeal which raised over £10m and benefited from many millions of pounds worth of gifts in kind and corporate donations. The end result is probably the most advanced children’s hospice building in the UK. A truly state of the art facility, which creates a wonderful light and airy space for the families that use our services and a fantastic working environment for all staff. The building is on the edge of Barnet and is placed within a 7 acre nature reserve, ideal for lunchtime walks. Our team has the advantage of working in the same building as colleagues delivering care, creating strong cross-team collaboration.

The charity has seen a steady increase in annual income over recent years, with a target for 2023/24 of £5.1m. Around 80% of our income is expected to come from philanthropy, trusts and corporate, with the remaining 20% coming from public fundraising. Like many Children’s Hospices our income from statutory sources is very low at less than 10%. A key component to our fundraising strategy is matched funding in the form of a 72 hr campaign which takes place each autumn and raises over £1m. Pledges from major donors and trusts are matched against donations from the public and community groups, over a set period of time.

Our Marketing and Communications (MarComms) team will double in size from two to four. With current resourcing the team have been highly successful, implementing an energetic new brand, increasing followers on social media to over 17,000 and gaining major coverage for our nurse recruitment campaign. We are very fortunate to have many partnerships with top-tier creative and media agencies, providing support on a pro bono basis.

The charity has, in recent years, won numerous awards, including, most recently the PR Week Purpose Award for best fundraising campaign. But our best days are still ahead of us. We’d look forward to meeting ambitious fundraisers and MarComms specialist, interested in applying their skills at the next level.

HOW TO APPLY

The application form is available to download under the relevant vacancy at https://www.noahsarkhospice.org.uk/work-with-us

If you would like to have a confidential discussion about this role, please email the HR Team at [email protected] or call 020 8449 8877.

• Please be aware that Noah’s Ark has a resident dog and a PAT dog. Occasionally families may also bring their pets to The Ark.