Job description
HEART OF KENT HOSPICE
JOB POSTING
Job Title: Database Administrator
Reports To: Fundraising Support Team Leader
Responsible for: Responsible for not only ensuring monthly reports are completed on time but also support the Head of Information and Quality Assurance with data projects and be involved in the development of databases. Support fundraising and clinical colleagues by providing reports on information necessary to fulfil their roles.
Hours: Full time – 37.5 hours per week (part-time hours will be considered)
Location: Hybrid – home and the Hospice, Aylesford, Maidstone
Salary: £21,730 per annum
Closing Date: Midnight, Sunday 19 March 2023
Interview Date: Monday, 27 March 2023
About the Role
An exciting opportunity has arisen for a Database Administrator to join the database team supporting the Head of Information and Quality Assurance with data projects, maintaining effective databases to support the work of clinical and non-clinical colleagues and assisting with clinical meetings.
This is a fantastic opportunity to join a well-known organisation and work as part of a passionate and experienced team. You’ll work with colleagues and volunteers across the Hospice, building strong relationships across all teams.
About the Hospice
We have been providing exceptional care to people living with a terminal illness in Maidstone, Aylesford, Tonbridge, Malling and surrounding areas since 1991. We support patients with both cancer and non-cancer diagnoses, and those closest to them, and all our services are provided free of charge.
Our vision is that everyone living with a terminal illness in our community will have the best quality of life, for as long as they live. Our highly trained colleagues and volunteers do everything to help our patients live in comfort, with independence and dignity in their own homes, local care homes or in our Hospice. All our care is underpinned by our core values of compassion, integrity, respect and teamwork.
As a local charity independent of the NHS we are reliant on our supporters and donors, our services cost £5 million to run, with over £4 million raised through the generosity of our local community. Our supporters fundraise in so many ways for us – from taking part in Hospice events and physical challenges, to local business support, to giving in memory of a loved one (and so many more other ways), their generosity is incredible.
Key Responsibilities
- Assist with data projects including but not restricted to data cleansing, collation of information and data analysis.
- Develop and maintain effective databases to support the work of clinical and non-clinical colleagues.
- Provide support to clinical meetings where required, duties including booking meeting rooms, sending out supporting documentation and any administrative follow up actions as required.
- Assist in maintaining both the clinical and fundraising databases, ensuring all information is correct, accurate and relevant for teams to work to their full potential.
- Help with the recording of new donors and gifts into the fundraising database when required.
- Be responsible for the creation and removal of user profiles in system managed by Head of Information and Quality Assurance.
- Be responsible for the implementation of new coding structures as instructed by the Head of Information for the patient database.
- Assist with the delivery of clinical reports extracted from patient information systems, including monthly and annual activity data, incident reporting and bespoke reports on an ad-hoc basis.
- Support the fundraising team with assisting in the extraction of data for mail and email campaigns.
- Support fundraising and clinical colleagues by providing reports on information necessary to fulfil their roles as and when required.
- Provide support where necessary and appropriate in delivering training on the patient database for colleagues.
- Maintain database documentation, to ensure current guides are available to end users.
- Support the development of additional databases, clinical and non-clinical.
Person Specification
- Understand and operate within the General Data Protection Regulation guidance and other data legislation in order for the Hospice to protect the data it holds on individuals.
- As a minimum be educated to GCSE level or equivalent.
- Possess experience working with databases.
- Demonstrate a proven ability to accurately input data and the ability to produce reports/documents when required.
- A self-motivated and proactive approach to the development of innovative solutions to problems.
- Ability to demonstrate high levels of accuracy and attention to detail.
- Highly effective planning, organisational and time management skills with the ability to work to agreed deadlines.
- Natural team player committed to the values of the Hospice.
- Well-developed interpersonal skills with the ability to represent the Hospice at all levels and in all modes.
- Confident computer literacy skills and experience in using a broad range of packages within Microsoft Office.
- Evidence of continuing professional development and willingness to undertake further training and education.
- Highly motivated with enthusiasm and commitment, with the ability to work effectively across multiple teams and departments.
- Provide evidence of a flexible approach to working arrangements.
- Possess the ability to be diplomatic able to deal sensitively with patients, families and carers.
Benefits of Working at the Hospice
The Hospice offers a competitive remuneration package including contributory pension scheme, incremental increases in annual leave from 27 days per annum up to 33, a flexible approach to working, a warm and friendly atmosphere with a focus on your health and wellbeing. It supports its colleagues and volunteers with on-going training and development celebrating excellence and rewarding success. Full details will be provided if selected for interview.
If you would like to talk more about the opportunity informally before applying, please phone Christina Eldridge, Head of Information and Quality Assurance on 01622 792200 ext 372. All applicants will be expected to complete a HOKH application form. NO AGENCIES PLEASE.
Job Type: Full-time
Salary: £21,730.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Aylesford
Application deadline: 19/03/2023
Reference ID: Database Administrator