data specialist London, England
Job description
The World University Insights Ltd, publisher of Times Higher Education, is the data provider underpinning university excellence in every continent across the world. As the company behind the world’s most influential university rankings, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals.
You will have access to technical and operational expertise to assist you in delivering this. The successful applicant will have the aptitude, attitude, and gravitas to make this role their own.
For more information on Times Higher Education please visit http://www.timeshighereducation.co.uk.
Key Tasks and responsibilities
THE is looking for a proactive Data Operations Manager with a professional manner to manage a large team of data editors and contractors.
Responsibilities:
· Responsible for the Data Operations team recruitment when upscaling for data collection cycles.
· Lead and manage contractors and Data Editors, to ensure onboarding/ offboarding and sufficient training is provided to achieve data operations goals.
· Oversee the development of individuals within the team, monitor and evaluate performance providing constructive feedback and coaching where needed. As well as foster a culture of teamwork, accountability, and continuous improvement.
· Collaborate with the Head of Data Operations and Finance department to create and manage payroll and budgets for contractors.
· Oversee Contractors schedules and annual leave.
· Assist with maintaining the integrity of the University data, with sufficient documentation, implementing data quality control procedures and perform data audits to identify and correct data inconsistencies and errors.
· Responsible for increasing institution engagement and driving institution numbers for the rankings.
· Manage and implement efficient processes to data collection cycles to drive submission engagement with the aid of team.
· Ensure the accuracy, completeness, security, and timeliness of data entry, processing, and analysis.
· Oversee customer service process and deliverables
· Assist with the overseeing data operations monthly team meetings to ensure coordination and improvements to the team.
· Provide regular updates to Head of Data Operations on team performance, project status with regards to institution engagement within a data collection cycle (submission management) and other relevant information to assist in decision making and strategic development.
Requirements:
· Bachelor's degree
· Minimum of 2 years of experience in data management role.
· 3-4 years of management experience
· Knowledge of data management concepts, data integration, data quality, and data governance.
· Excellent organizational, analytical, and problem-solving skills.
· Strong interpersonal skills to build positive relationships with team members and stakeholders.
· Strong leadership and people management skills to effectively guide and inspire teams.
· Exceptional organizational and time-management skills to handle multiple tasks and meet deadlines.
· Proven track record of achieving and surpassing goals and targets.
· Project management skills are a plus.
Job Types: Full-time, Permanent
Salary: £40,000.00-£50,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
