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Location: Newbury (Hybrid*)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Monday to Friday

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

Vodafone Business has a strong focus on Data. We have started a journey to find and engage with customers in new ways and we are looking for ambitious, smart and dedicated people to help us get there. The Business Insights and Data Science team is a corner stone in Vodafone Business’s data driven strategy. We perform data driven insight to really understand our customers, build machine learning models to automate marketing, find data to improve sales and create new business opportunities, and support the CVM teams in using a data driven approach when they talk to customers.

This is a collaborative team where you’ll be supported and developed through challenges and a broad set of skills, both technical and business impacting. You’ll be working across teams and employing a mix of technical skills, data analysis and business sense. You’ll be rewarded with an enthusiastic environment where you can really develop your skills and enjoy the challenge. In return, we want someone who puts curiosity at the heart of everything they do and is brilliant at communicating about data and the benefits it brings.

What you’ll do

Working with a small team of Data Scientists you’ll be responsible for creating the future of data within Vodafone Business. A varied role where you’ll need to utilise a range of technical skills, customer understanding and commercial curiosity in order to:

• 
  Developing machine learning models to improve existing customer experience, upselling, cross-selling and customer retention
• Working with sales and central functions and CVM leads to define where data science and technology can deliver value
• Create advanced analytics products that provide actionable business insight to Vodafone and external partners
• Develop predictive models with large and varied datasets working with a community of colleagues across technology, data and marketing
• Managing and developing team members to better utilise Python, SQL and Git
• Identify potential new data sources and investigating potential user cases
• Work with stakeholders to create hypotheses which you will then test and deliver solutions to real business problems

As an experienced member of the team you’ll get involved with developing other members of the team, with the potential to mentor and nurture junior team members. We’ll also want you to support the Data Science and Insight team’s overall vision of driving data decision making across the Business by articulating and promoting the value of analytical work across the business

You’ll support the strategy for the transformation of data in the department, including ML techniques and using your interpersonal skills to get more usage by marketers and analysts. This role will pave the way to deliver the Vodafone Business Data Transformation roadmap of creating new value streams through automation and advanced data techniques.

Alongside machine learning and automation, we’re changing the department by upgrading our systems and the way we use data within them. This role will need to drive and do project work for data usage on these platforms. You’ll manage the expectations of all the stakeholders against the capacity of the team.

You will assist in planning a code migration to GCP and ensure solutions are delivered are in line with the Tech 2025 strategic vision of the company to become a Techcomms company.

The role is broad, requiring a logical and curious mind, and a business focus to find new opportunities. In exchange, there are many development opportunities both within the team and in the wider Vodafone business.

Who you are

We’re looking for someone who has amazing technical skills who can communicate their ideas and concepts to a non-technical audience. You should be a natural problem solver who loves a challenge. You should also have the following skills and experience:

• 
  Bachelor’s/Master’s Degree in quantitative fields including Mathematics, Statistics, Economics, Computer Science Engineering
• Excellent communication skills - able to convey complex concepts to non-analytical audiences in a succinct form
• Expertise in data manipulation: use of structured data tools (e.g., SQL), & unstructured data tools and platforms (e.g., Kubernetes, Hadoop, NoSQL)
• Experience with Google Cloud Platform
• Significant experience using Python is essential. Experience in TensorFlow and Scala preferred but not required.
• Experience managing several large-scale projects and working across teams and departments
• Experience of implementing data transformations and algorithms in common programming languages
• Software development skills (e.g. unit testing, Git, etc.) and development of Retention and/or Recommender Systems
• Understanding and hands-on experience in related use cases (e.g. churn reduction, personalisation, network optimisation, customer satisfaction, etc)

Opportunities to develop

The DS&I team has over 20 analysts and data scientists – this provides the opportunity to learn and develop from a wide range of skill sets but other gives a clear career progression path. Vodafone will support your learning and development through formal training, peer-to-peer training and on-the-job experience.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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