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Data Quality Analyst
Salary: From £27,000 per annum, negotiable dependant on experience
Contract: Permanent
Location: Hybrid - flexibility to work from home or at any of our main hubs (London, Bristol, Manchester and Harwell)

Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research.

Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.

At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you.

About the role:
The Service Development team are responsible for shaping the delivery of statutory data and technology products to meet the needs of our internal and external stakeholders.

We are looking for someone to ensure that the data specification, incoming data from and for the HE sector, and other interested bodies, is fit for purpose (e.g., high quality). You will make a real contribution to the quality of data being collected and will have the opportunity to get involved in identifying, assessing, monitoring, documenting, and communicating potential quality issues in how data is collected, stored, and processed.

Other responsibilities will include:

• Identifying, comparing, and resolving data quality problems as it is submitted.
• Evaluating dataset/queries for quality and accuracy to determine business impact level for data quality issues.
• Researching and determining the scope and complexity of the issue so as to identify steps to fix the issue.
• Maintaining a record of original and corrected data processes while building the steps: data profiling, quality rules definition and automation.
• Analysing, querying, and exploring data according to defined business rules and procedures.
• Conducting peer reviews of data quality documentation.

Key Skills and Experience:

• Experience in working within an Agile environment.
• Analytical ability in investigating data meticulously and enjoys filling in the blanks in the documentation.
• Numerate and demonstrate excellent oral and written communication.
• Good time management and organisational skills are essential.
• An understanding of data quality assurance techniques and theories would be beneficial.
• Experience using Microsoft communication and collaboration tools (e.g., MS Teams, SharePoint) and experience using software tools to support project delivery (e.g., Azure, DevOps, Jira and Confluence) would be advantageous.

We have adopted a coaching style for line management and the coaching and development are designed as ecosystems in the team to improve employee engagement, boost confidence, strengthen relationships, and, most of all, help the team develop their career pathways so they can reach their highest potential. We maintain a career progression framework and learning and development skills assessment to promote progression and skills acquisition within the team actively.

This role would suit a someone either looking to develop their career in an analytical role, or someone who already has experience in a data environment who is possibly looking for a move into the higher education sector.

Please refer to the job description for full details.

Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!

Why work at Jisc:
At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.

We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work.

Our benefits are great too. We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas
• A generous pension scheme with above average employer contributions
• A range of leave options, including parental leave, volunteer leave and even career breaks.
• A generous budget to attend conferences and in-person training
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment, plus your own Wellbeing allowance to spend on wellbeing for you
• Financial well-being support
• Discounts on big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans

Equality, diversity and inclusion
At Jisc, we strive to be best in practice and are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, neurodivergence, trans status, veteran status or gender identity.

Application process:
Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We advertised this role on 12th September 2023