Job description
Data Quality Analyst
- Lead Root Cause Analysis investigations to identify the root causes of incidents and failures across various departments
- Collaborate with cross-functional teams to gather relevant data, evidence, and insights related to incidents
- Utilise analytical methods, tools, and techniques to perform in-depth analyses of incidents and failures
- Develop comprehensive RCA reports, detailing findings, root causes, and recommended corrective actions
- Work with stakeholders to implement preventive measures and corrective actions to avoid recurrence
- Analyse failure data, conduct inspections, and collaborate with subject matter experts to gather information
- Use engineering tools and methodologies to perform thorough analyses of failure scenarios
- Work with IT teams to resolve data quality issues and inconsistencies, ensuring timely resolution.
- Develop and maintain data quality dashboards, reports, and metrics to communicate data quality status to relevant stakeholders
- Define data quality rules and validation checks to proactively identify and prevent data issues
- Participate in data governance initiatives to enhance data quality processes and best practices
You'll have the following skills & experience
- Proven experience in conducting Root Cause Analysis investigations
- Proficiency in RCA methodologies, such as Fishbone Diagrams, 5 Whys, Fault Tree Analysis, etc.
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to collaborate with diverse teams and stakeholders
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Direct share scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV with TNT Sports and NOW Entertainment
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans