Job description
Wakefield
Date Entry Clerk
The Company
The UKs Power sector is evolving and expanding rapidly to meet increasing customer demand. At Ipsum we offer tailored power and electrical solutions, from maintenance to major installation projects, all of which are underpinned by our smart technologies. At Ipsum its our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.
To support our continued growth we are looking for a Data Entry Clerk to join our team. We are looking for someone who is passionate, not just about the industry, but also about supporting our teams to in delivering essential services 24/7/365 that really make a difference to local people and communities.
What we offer
We are committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we can offer our people opportunities to acquire a wide range of skills and gain broad and varied experience to enable them to progress in their career. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers.
Our benefits
We really value our people and so we like to look after them. If you work for us, youll enjoy a great range of employee benefits:
- Career development including professional qualifications and accreditation
- Health & Wellbeing Benefits:
- Employee Assistance Programme including mental health support and access to counselling
- Access to 24/7 virtual GP
- Occupational Health support
-
Tax efficient benefits via salary exchange (salary sacrifice):
- Cycle to Work
- Group Personal Pension Scheme
- Employee Discount Scheme discounts on hundreds of retailers including supermarkets, mobile phone/broadband providers, gym memberships and more!
- Established local social committees with calendar of regular social events
- Life assurance cover
- Flexible working
- Long service awards
- Opportunities to volunteer and make a difference via local community projects and initiatives
Your new role
- Responsible for assisting the Planning department with administrative duties
- Answering the main phone line for the planning department
- General maintenance of internal systems updating contact details, adding new customers, adding new staff members.
- Typing up the test sheets and reports, from works completed
- Cover main reception as and when required.
- Other ad-hoc duties as and when required.
About you
Desirable qualifications/ skills/ experience
- GCSEs in Maths and English or equivalent
- Experience in a Customer facing role.
- Experience of Customer Relationship management
- Previous administration experience in a fast-paced department
- Good knowledge of Microsoft packages
- Be technically strong and proficient user of Microsoft Office Packages.
- Ability to work as part of the operations team.
- Excellent communication skills
- A strong administration background.
- Diligent and highly organised
- Flexible and adaptable to changing requirements
Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.