Job description
Patient Services Administrator
HealthHarmonie Ltd, Birmingham, United Kingdom
What will the job involve?
The Data Entry Administration role is fundamental to the organisation as team members are responsible for categorising and recording patient information within excel for submission into the SUS portal. Candidate would need to be able to start this role on or before the 3rd April 2023.
About you
Patient safety and satisfaction are at the core of everything we do, therefore our ideal candidate should embrace our core values by being compassionate, motivated, attentive, and displaying a high degree of integrity and sense of excellence. While previous experience in administration would be preferable, we would welcome your application and invest in your training if you are willing and eager to go the extra mile for others and take pride in your work.
Knowledge, Qualifications, Skills and Expertise Required
Attention to detail to avoid error- Excellent organisational ability
- Experience with Microsoft packages and company databases
- Quick to learn new skills and systems
- Previous experience working in a data entry role
- Knowledge, Qualifications, Skills and Expertise Desirable
- An understanding of a Healthcare setting would be an advantage, but full training will be given
The role also includes;
- Understand how to Navigate the patient access system (Emis)
- Reviewing patient activity against Patient Access System
- Recording patient outcomes
- Recording patient wait times
- Inputting above data into Excel spreadsheet
- This project will roughly require data entry for approx. 6000 patients per month
We expect all Patient Service Administrators to have:
Excellent written and verbal communication skills- Experience in working independently and as part of a team
- The ability to use their own initiative
Benefits
Incentive quarterly bonus scheme (£250)- 20 days Annual Leave + 1 day additional per year of service
- Paid Overtime
- NHS Employee Discounts
- Annual Salary Review
- Ongoing Support and Training
- Excellent Career Progressions –many members of our Management team have been promoted from within the company
- Pension Scheme
Expectations
The successful Data Entry Administrator will have the potential to make a real impact in our business, help our patients and embark on a fantastic career. However, before you can start this new, exciting adventure within the company we will need to ensure that you are legally eligible to work with us. This means that your role will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS) and the provision of your right-to-work documentation at the interview stage.
Your first week with us will involve a comprehensive training programme which will provide you with the skills to be successful in the role. This training is a vital part to the start of your career with us and you will need to commit to full attendance during this time.
About Us
HealthHarmonie Ltd is a fast-paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their homes.
By joining the HealthHarmonie team you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this is joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All of our roles require you to have an innovative thought process, a willingness to learn new skills and the want to be in charge of your own career by taking ownership of the role you are completing.
Diversity
HealthHarmonie prides itself on being an equal-opportunity employer committed to diversity and inclusion. We encourage applications from qualified candidates from a wide array of backgrounds because we know that it’s the differences in our people that make our company a better and more welcoming place to work.
Positions Available: 3
Keywords: Healthcare, Call Centre, NHS, Patients, Administration, Telephone Booking, Flexibility, Medicine, Targets, Training, Development.
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