data engineer Plano, TX
Job description
Looking for a Data Logging Engineer
What you will be doing as a Data Logging Engineer
· Perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues.
· Document and maintain the troubleshooting steps including updating technical documentation for primary areas of responsibility
· Identify automation opportunities & implement scripts for log analysis, for discussions with external customers/internal customers
· Strong on customer support as well as data analysis of logs, etc.
· Must be able to drive for issue resolution with other Engineering team
· Initial analysis of Network KPI degradation to quantify and qualify the issue
· Be able to proactively perform Ad-hoc/periodic parameter audit, issue signature audit and SW/FW audit
· Ensure the latest ticket status ticket status is provided to the customers
· Software and patch upgrades on network element to support feature testing and issue resolution verification
· Provide 24X7 support as needed for commercial Network outages and network performance issues. Also provide technical reviews and provide support to customers as needed
What you will bring to the table as a Data Logging Engineer:
· Bachelor’s Degree in Telecommunication or Network Engineering with at least 2 years of experience in Wireless Telecom environment.
· Good knowledge of UNIX/LINUX operating systems
· Good Scripting skills using but not limited to Python, Shell or Perl
· Strong knowledge of MS office tools like Excel, power point and Word.
· Good analytical skills to investigate and evaluate trending data for issue resolution
· Good knowledge of 4G and 5G wireless network architecture concepts, RAN protocols and eNB interfaces S1-MME, S1-U is a plus
· Good knowledge of trouble ticket and knowledge management systems
· Willing to work during night to accommodate debugging involving offshore R&D teams
What you didn’t know about us:
· Competitive salary
· Health, Dental and Vision Benefits
· Short/Long Term Disability and Critical Care/Illness Protection
· Life Insurance and Retirement Plans
· Employee Assistance Program
· With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Job Types: Full-time, Contract
Salary: From $50.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
