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Main purpose & key objectives of the job:
The role will cover the day to day operation and maintenance of the Data Centre, ensuring all Data Centre support functions are performed to Capita TSS Service tandards

Job title:

Data Centre Management Engineer

Job Description:

The role will cover the day-to-day operation and maintenance of the Data Centre, ensuring all Data Centre support functions are performed to Capita TSS Service standards.

This role does require a full driving licence and the eligibility to undergo SC Clearance.

What you’ll be doing:

• Enforce Data Centre standards and working practices

• To have a good understanding of Data Centre environments

• Identify, audit and manage all systems within the data centre

• Take ownership and responsibility for risk management within the DC Operations remit and mitigate risks as appropriate

• Manage all Installs, Moves, Adds and Changes (IMAC’s) to Data Centre Infrastructure

• Collate Capacity Statistics and Management Information as required

• To provide support during data centre installations

• To provide support during fibre structured cabling installations

• Create change controls and agree the implementation stages with the appropriate teams

• Asset management and Inventory monitoring and upkeep

• Update Stock level control and replenish

• To provide support to customers during Data Centre visits

• To provide remote hands support and service on equipment as required

• Ensure the data centre is clean and tidy and free from Health & Safety hazards

• To assist with other general data centre duties as directed

• Ensure all issues are escalated accordingly and recorded accurately

• Develop and maintain effective working relationships with key IT Services lines of service

• Proactively communicate and identify areas for improvement within the site and ensure progress to implement the improved process

• Additional responsibilities - Complete any other appropriate ad hoc tasks as directed by your manager

• Provide On-call support for P1 issues out of hours and at the weekend as required

What we’re looking for:

• Able to work occasionally on weekends or out of hours

• A demonstrable and strong working experience in a data centre or telecommunication field

• Experience of installation of rack mountable equipment

• Good level of knowledge about Data Centre Operation and Management procedures

• Experience or ability of developing and documenting operational processes

• Good level of knowledge about data centre power distribution and cooling systems

• Good level of knowledge about monitoring the data centre environment and critical assets

• Working knowledge of the technical requirements and builds of Data Centres

• Working knowledge of networking topologies (Layer 1 & Layer 2)

• Ability to work independently with minimal supervision and experience of supervising others

• Ability to logically and methodically think through problems.

• Detail focussed when completing records, tickets and supporting documentation

• Excellent communication skills – written and verbal

• Strong team player

• Full driving licence

About Capita Technology and Software Solutions:

Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita’s colleagues, businesses and clients.

We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services – from working collaboratively with Capita’s businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely.

TSS is right at the heart of Capita, as we work to create a technology-led organisation. You’ll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at [email protected] or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Farnborough

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent