Find More Than 10K+
United Kingdom Jobs

This is a great time to join GamCare. We’re recruiting a Data and Administration Officer for one of our regional services in the Adult Services team, which is a brilliant opportunity for someone who is a confident communicator, works collaboratively, has a can-do attitude, and enjoys being part of a team. The Adult Services team is growing, and we are offering the opportunity for you to use your experience of working with stakeholders to implement good practice and create workable solutions.

The Data and Administration Officer is a pivotal role, and you will work with the South East regional service team to provide a wide range of administration and data responsibilities to support the delivery and monitoring of the service, alongside general administrative duties for the manager and team.

As the successful candidate you’ll also have responsibility for data and information tasks for the service, to support effective data inputting, quality, monitoring and reporting.

The role will occasionally also require data and administration cover to other services in the regional service team.

GamCare’s standard working pattern is Monday to Friday, 9am to 5pm, however we operate under a flexible working policy so working hours are open to negotiation as Adult Services run from 9am to 8pm Monday to Thursdays and 9am to 5pm on Fridays.

For this job, you will need to have a confidential space within your home to work from, and a stable internet connection.

• Develop and deliver effective administration systems and data processes to support service safety and delivery.
• Provide administrative support to the Service Manager and the regional service demonstrating a high level of confidentiality.
• Monitor client movement on systems in order to ensure accurate and compliant recording by keeping up to date with GDPR compliance
• Provide direct support to staff for effective data inputting, quality and reporting, and act as the first point of contact for staff in their data management.
• Monitor data and provide information and reports detailing insights into service delivery and performance across the service, including the tracking of data that relates to service key performance indicators.
• Undertake the role of super user for service staff for the case management system, training on, advising on and supporting its effective use and recommending changes as needed.

As the successful candidate you will be required to proactively to complete tasks and projects, gathering information, responding to enquires and work with internal and external stakeholders. You will have prior experience in a data and administration role and proven ability in monitoring data and performance.

With demonstrable experience of managing multiple stakeholders in a dynamic organisation you will have honed your skills in operational, data and administration support which will have given you the tools to update spreadsheets, populate reports, case management systems and databases along with supporting the creation of process maps and guidance documents.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

Gamcare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact [email protected] and the team will be happy to help.

Data and Administration Officer (South East)

Full time – 35hrs per week

Salary: £22,726 UK, £24,726 London and surrounding counties

Location: Working from home, with occasional travel to meetings / events

Closing date for applications: 18th June

Interviews will take place online via video conference – w/c 26th June

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support
• Cycle to Work Scheme