Job description
Data Analyst – Coordinated Access Program
Contract to March 31, 2024
Context
It takes a village to raise a child.
It also takes a system of caring community members working together to support people who are homeless or at-risk of losing their homes.
You are the right person for this position if you are Indigenous; you understand how to communicate complex ideas and data, and you have the ability and drive to advocate for the needs of Indigenous people without homes in Ottawa.
The Role
Reporting to the Housing Director, the Data Analyst – Coordinated Access Program will provide Indigenous specific coordinated access support within Wabano, as well as to the Aboriginal Community Advisory Board (ACAB), comprised of local Indigenous non-profit community-based organizations. In addition, they will have focus on the following areas:
- You will provide Indigenous specific coordinated access support within Wabano, as well as to the Aboriginal Community Advisory Board (ACAB), comprised of local Indigenous non-profit community-based organizations.
- Collect and link data from various sources and relevant data bases, such as HIFIS and other related ones.
- Work collaboratively with managers as point of resources for relevant data bases, maintain staff training to build capacity, and use data to produce information.
- Collaborate with, and provide support to, users related to data collection, custom form development, and trouble-shooting technical issues.
- Consult and collaborate with internal and external IT resources, as required, to track and resolve problems.
- In collaboration with department managers, develop and monitor data quality standards, including procedures for the Wabano – wide collection of socio-demographic data.
- Monitor, analyze, and track key indicators and conduct specific drill-down analyses as needed. Required analyses may include trending, impact analysis and benchmarking as requested to support monthly utilization reporting and presentation to internal and external committees and agencies.
- Prepare user-friendly reports and utilize feedback for improvements.
- Manage data associated with required and requested reports.
- Manage user accounts for multiple information management systems and add-ons.
Qualifications
Don’t disqualify yourself! You may not have all these qualifications, but Wabano values and recognizes the lived experiences of Indigenous people.
Essential
- Proven superior relationship building ability.
- Proven interpersonal, written, and oral communication skills interacting with Executives, clients, staff, and community members.
- Advanced computer skills (e.g. Microsoft Excel, Word, Access, and PowerPoint).
- Degree or diploma in information systems, data analysis or equivalent field.
- Strong problem solving, planning, decision-making, organizational and change management skills.
- Experience with tools used for data analysis (e.g. SAS, SQL, Tableau).
- Commitment to the principles of health equity and inclusion.
- Experience and/or knowledge of Indigenous languages, cultures, traditions, or community practices.
- Proven ability to work in fast-paced environment.
Desirable
- At least 1 year of experience in the social services or health care field.
- Ability to bring teams together in a collaborative manner and support on-going cohesiveness in a dynamic environment.
Salary
Range $60,000 – $65,000 per year + Benefits
Why Work for Us
- Collaborative and Supportive Work Environment
- Comprehensive Group Health and Dental Insurance
- Employee Pension Plan (defined benefits) with matching contribution from Wabano
- Employee Assistance Program – the best in the world
- Four (4) weeks paid vacation time
- Ten (10) paid personal/sick days
- Access to cultural teachings and knowledge keepers
- Work with dynamic teams from various sectors
Application Details
Please submit your application to [email protected]. Application materials include a cover letter and resume. This opportunity will remain open until filled, so tell us your story early!
Wabano is an inclusive and equitable organization, encouraging applications from qualified candidates, including persons with disabilities and members of visible minorities. The position is open to all qualified applicants, although preference will be given to candidates of Indigenous ancestry (please self-identify in your application).
Wabano is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.
We thank all those who apply. Only those selected for further consideration will be contacted.
Don’t think this is the right job for you? Let us try and find you the right fit within Wabano.
What is a coordinated access system?
From Reaching Home: Canada’s Homelessness Strategy Directives
A coordinated access system is the process by which individuals and families who are experiencing homelessness or at-risk of homelessness are directed to community-level access points where trained workers use a common assessment tool to evaluate the individual or family’s depth of need, prioritize them for housing support services and then help to match them to available housing focused interventions.
Quality coordinated access systems share several features, including a centralized database that collects and displays real-time data on clients and available housing and supports; clear access points of entry; common assessment; standardized protocols; and resources (for example, staff) focused on ensuring that people can connect with appropriate housing and housing supports in an efficient manner.
Definitions:
- Access: the engagement point for the individual or family experiencing a housing crisis. This may include emergency shelters, mobile outreach teams, day centres, other community-based organizations and hotlines.
- Assessment: the process of gathering information about an individual or family accessing the crisis system.
- Prioritization: the process of determining the individual’s or family’s priority for housing based on information gathered through the assessment.
- Matching and referral: the process whereby the individual or family is matched to and offered housing based on project-specific eligibility, needs and preferences
Indigenous Coordinated Access System in Ottawa
There are three Indigenous organizations in Ottawa who are funded to implement coordinated access in Ottawa: Wabano, Minwaashin and TI (Tungasuvvingat Inuit).
Currently, everyone who is homeless initially goes through City. The City then refers any Indigenous clients to Wabano. Wabano is responsible to match the client to the appropriate services/agencies. This includes Indigenous agencies who have been funded for coordinated access (Minwaashin and TI) as well as other housing partners who are part of ACAB.
Contact email: [email protected]
Apply OnlineAbout Wabano Centre for Aboriginal Health
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.wabano.com