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Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you’ll be doing

We have a new exciting permanent opportunity ready for a collaborative and attentive Data Analyst to join our leading Smart Metering programme team.

As the Data Analyst in this position, you’ll be required to track the Smart Metering rollout plan which will include campaign management, looking at pre and post-installation reporting.

You will be working closely with and supporting the Data and Strategy Project Manager with particulars such as reviewing and understanding outputs and outcomes and the best way to communicate data findings to the business.

You, the Data Analyst will be required to assess customer’s property, meter base, asset base, communication modes availability, regulatory commitments, stock availability and budgets

The role requires working closely with the Smart Metering Operation Centre (SMOC) team to assist with tracking and reporting for all program activities and processes. It will include analysis, report creation to help identify any inefficiencies in the processes and provide recommendations to deal with those.

What you should bring to the role

Ideally, this Data Analyst position would require someone who has previous experience within a similar position, looking at and collating large data and creating effective presentations methods to aid with business insight and market strategy.

It is envisaged that the appointed Data Analyst will possess the following;

• Advanced MS Excel skills or strong working MS Excel experience
• Working experience with SQL, Power BI and other in-house systems
• Ability and experience of analysing, creating and presenting insight with recommendations to stakeholders and other business areas for further course of actions
• Sound working understanding of databases, interfaces, business systems and workforce management solutions
• Strong communicator at all level with a collaborative team working nature who is equally able to work independently and using own initiative

What’s in it for you?

You will be part of a team which is at the forefront of Metering strategies, ultimately contributing to a cleaner environment, reduction in leakage and reduction in customer bills. Whilst having the autonomy to managing your own working load, you will be given a change to further develop, nurture and progress your career further within this department and Thames Water as a whole.

This is a permanent position offering from £33,500 to £38,000 depending on knowledge and suitability.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.