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As the first Product Analyst at Pixieset, you will play a key role in developing the foundational Product metrics and analysis for the company. As the Product Analyst, you'll collaborate with the Product team to analyze data related to product performance and user behaviour. This will involve establishing key metrics, designing dashboards, performing analysis, and developing analytical techniques to enhance our comprehension of adoption, conversion, engagement, and retention. In addition, you'll advance the understanding of the Product team and company regarding trends, insights, and anomalies that will ultimately be utilized to steer product opportunities and inform critical decision-making.

Your Impact

• Serve as the primary owner for product metrics, analysis, and insights
• Partner with the Product team to establish key metrics and dashboards to measure product usage and performance
• Perform analysis and develop analytical techniques to deepen understanding of adoption, conversion, engagement, and retention
• Educate the Product team and the company about interesting trends, insights, and anomalies that represent opportunities to improve our products and grow the business
• Collaborate with the team to plan, execute and evaluate A/B tests that enhance the user experience
• Interpret data from various sources, highlighting trends, potential areas of growth, and relevant caveats for descriptive, diagnostic, predictive and prescriptive data projects
• Embrace in an iterative mindset, focused on delivering improvements and value at high velocity

Role Requirements

• Bachelor's degree in Computer Science or related quantitative field of study
• Data Science or Data Analytics Certification and/or Reforge program
• 3+ years of experience in data analysis
• 1+ year of experience focused on SaaS product analysis including usage, retention, churn, monetization, and segmentation
• Advanced knowledge and experience with SQL
• Experience with business intelligence (BI) tools (Metabase, Mixpanel, Looker, Tableau)
• Experience with RDMS and data pipelines (MySQL, Redshift, Snowflake, Segment, Athena) is an asset
• Experience with R and Python is an asset
• Highly collaborative, analytical, and a strong sense of ownership
• Excellent communication skills, with the ability to present complex data in a clear and concise manner

What We Offer

• Flexibility to work onsite and remotely
• 4 weeks vacation per year
• Comprehensive extended benefits
• Annual wellness budget, education budget, and charitable donation matching
• Macbook and home office setup support
• Anniversary rewards
• Fun team building activities, events, and social hour Fridays

Working at Pixieset

We're dedicated to providing photographers and creative professionals with the tools they need to showcase their talent and grow their business. We offer a unique all-in-one platform that allows users to easily create and share stunning online galleries, sell their finished work, build an online presence, and manage their business.

Our culture is dynamic, collaborative, and encourages continuous learning and growth. Ideas and feedback are always welcomed and employees are encouraged to share their skills and knowledge with the team. We value dedication, innovation, and teamwork, and we are passionate about technology and providing simple solutions to complex challenges.

As a member of our team, you will have the opportunity to work on exciting projects, collaborate with talented and passionate individuals, and make a real impact on the success of the company as we execute our ambitious product roadmap.

We are proud to be certified as a Great Place to Work™, Best Workplace in Technology™, and Best Workplace for Inclusion™. We love what we do, and we love the people we work with. Our commitment to a diverse and inclusive workplace is one of our keys for success. We believe that talent is talent and having many different perspectives, backgrounds, and experiences makes for a stronger team, product, and company.

For more information on Pixieset, please visit our careers page (https://pixieset.com/careers/) and follow us Facebook (https://www.facebook.com/pixieset/), LinkedIn (https://www.linkedin.com/company/pixieset/), Twitter (https://twitter.com/PixiesetApp) and Instagram (https://www.instagram.com/pixieset)!