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CCB Remediation and Correction functional area cares for the identification, classification, and correction of customer impacts caused by business process or operational breaks within CCB (Consumer and Community Banking). Within this function, the team focuses on correcting the impacted accounts via recalculating and/or crediting finance charges, fees, and rewards balances; correcting/changing finance charge and fee structures; initiating customer communications, etc.

The Data Validation Lead Analyst will be a key member of a larger team of Business Analysts, Correction Analysts, and Testing Analysts accountable for the correction of customers. The lead analyst will perform end-to-end analysis on code against business requirements and execution plans; while confirming correct usage of data sources, standard code, adherence to guidelines and regulations, and following best practice standards.

Additionally, the lead analyst will assist the Data Validation Manager in development and implementation of the overall validation strategy, developing processes and procedures, and incorporating appropriate tools. The lead analyst will be expected to perform validation on cases resulting from difficult, complex, multi-layered, data intensive business problems.

Job responsibilities:

• Develop/Create code from scratch by reviewing simple business requirements across multiple Lines of Business (Credit Card, Consumer/Business Banking, Merchant Services etc.)
• Work on LOB(Line of Business) executed cases where there is limited documentation; independently work with Project Manager, Business Analyst and LOB partners to gather the documentation and evidences needed
• Work on at least 2 correction cases simultaneously with the ability to assist peers if needed and completing the assigned cases within a short timeline (20 days or less)
• Independently or with limited oversight, prioritize the case work to meet the deadlines
• Write complex queries on various types of data and data sources and run frequencies to validate population and ensuring correct formatting and logic of output files
• Effectively trace and communicate coding defects to stakeholders
• Assist in the development and maintenance of the overall Data Validation strategy for the Correction function

Required qualifications, capabilities, and skills:

• Bachelor’s Degree plus 4 years of code development working experience in SQL/SAS or Master’s degree plus 2 years of code development working experience in SQL/SAS
• Experience working with at least one Chase CCB LOB
• Complex querying skills in SAS, SQL and TERADATA environment
• Ability to work multiple problems simultaneously
• Strong communication skills (both written and verbal)
• Detailed and quality oriented
• Team player with the ability to work independently

This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans