Data Analyst Nottingham, England
Job description
Data Analyst
Location: UK - Nottingham | Job-ID: 200529 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services
PIAM Data Analyst
• As part of a new Process Integration and Management (PIAM) team, you will work on and supply data analysis (asset, pro-active insights, and problem) in a customer's eco-system.
- You will primarily provide asset and pro-active problem management; however, you will also help to support change, problem and major incident management processes with your wider team and share stand-by duties on a rota system.
- This is a hybrid working arrangement, between our customer site in Derby and home. It is part of our secure service and requires UK Government SC Clearance.
- This is a senior roe where the successful candidate will be required and trusted to work pro-actively and manage their own time. Coaching and training will be provided from the existing team, leadership and supporting SME’s where required.
Main responsibility and requirements:
• Proactive problem and asset insights by analysing and monitoring data and trends
- Probe and find underlying causes of issues before suggesting solutions
- Responsible for accuracy of data within the CMDB and data repositories
- Maintain Cis to the required level of detail using discovery sources and other external input
- Attend and run ITIL meetings (Problem, Change, Asset)
- Take part in a stand-by rota for on-call duties for major incidents (governance and coordination of, with the eco-system suppliers)
The ideal candidate will have:
• UK government SC Clearance
- Locality to Derby, England
- Related experience:
- knowledge of data analysis within an IT environment
- understanding of Asset & Configuration processes
- Understanding of pro-active problem management (Data insights)
- Ability to build and support good relationships on all levels with the customer, eco-system, and stakeholders
Current information for our applicants
We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
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