Job description
Job Description
You will be responsible for reviewing, cleansing, and migrating client skills, training & assessment data into our online platform (SkillStation), supplied by the client in MS Excel format. You will work closely as a key member within our team to deliver an optimised solution for our clients and ensure a best in-class customer experience.
You will have the opportunity to grow and develop more widely within the company based on your ability.
Working alongside our Business Development/Consultancy team, you will:
- Support the client journey from current state to future state using SkillStation.
- Review and cleanse client data prior to SkillStation upload.
- Populate client data into SkillStation.
- Support online demonstrations with clients to understand their current challenges and strategic objectives.
- Support clients post implementation with on-going support, advice, and guidance.
- Advise our Technical Team where system enhancements might improve customer experience.
- Participate and contribute during our cross-functional team meetings.
- Add value in everything you do.
Skills & Experience
- Strong Microsoft Excel skills and the ability to:
- - Sort and filter data
- - Analyse and reconfigure data
- - Work with pivot tables
- A keen eye and attention to detail.
- Confident and proficient use of Microsoft Word, Outlook and Teams.
- Extremely well organised with good file management.
- Logical thinker who considers the consequences of actions.
- Conscientious and recognises the importance of deadlines and priorities.
- Can work effectively alone and as part of a team.
- Effective communicator, both internally and externally.
Benefits
- Flexible & hybrid remote working
- Training & development as required
- 25 days holiday plus statutory holidays
- Pension
- Free on-site parking
- On-site restaurant with takeaway service
- Free refreshments
- Bereavement leave
- Canteen
- Casual dress
- Company events
- Employee mentoring programme
- Free on-site parking
- Referral programme
- Sick pay
- Unlimited paid holidays
About Think Eleven Limited
Think Eleven create and host amazing web-based training, skills, and competency management software (SkillStation). We work with some of the world’s most recognisable brands such as Rolls-Royce, Royal Sun Alliance, Siemens Energy, and many others.
Our company name originated from client feedback where we scored “eleven out of ten”. Our approach and culture are founded on positive behaviours and values that we exhibit both internally and externally. We are experiencing strong growth from UK and overseas markets and exciting challenges with each new client, hence the need for this and other important roles.
We appoint people with the right cultural and behavioural alignment, in addition to the knowledge, skills and competencies required to drive our business forward. You will play an important role in supporting the growth and change within our business, joining a busy department on a journey of transformational change.
The Small Print
- No agencies.
- All applicants must have the right to work in the UK.
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Castle Eden, TS27 4AU