Data Administrator Wolverhampton, England
Job description
Overview
Data Administrator
This is a fantastic opportunity to join the EPoS team in Wolverhampton. As part of this team you will be helping to support both pubs and head office services in a multitude of ways.
Key Attributes & Responsibilities:
- Configure and maintain the EPOS Database including menus, promotions, pricing and site setup
- Liaise via the phone, e-mail or at meetings with internal colleagues to discuss operational changes affecting EPoS and agree requirements
- Ensure tills are configured for optimum ease of use and speed of service
- Help to support new projects, system developments and various activities across the EPOS team and wider business
- Visit sites to gain user feedback
- Someone with general experience using computers but more specifically Microsoft Excel, and with experience of using EPoS / Retail Systems
- A confident and clear communicator, both verbally and in written form
- Passionate about delivering outstanding customer service
- Someone with a minimum of 12 months experience working in the hospitality or retail sector, in either a front of house/back of house role or support role
- Able to prioritise tasks and to process a number of queries simultaneously in a busy environment
- Someone who holds a full UK driving license
- 33 days annual leave (including bank holidays) with the ability to buy and sell up to 5 days holiday
- 20% off in Marston’s pubs and accommodation through our Privilege Card
- Marston’s Rewards Programme (discounts on many high street and online major retailers)
- Enhanced Maternity & Paternity Leave (Subject to 26 weeks service at 15 weeks prior to EWC)
- Share Save Incentive Scheme
- Company Contributory Pension Scheme (matching contribution up to 7%)
- Life Assurance (via membership of the Group Pension Plan)
- Group Income Protection (via membership of the Group Pension Plan)
- Employee Assistance programme:
- which includes various wellbeing support services, such as a completely confidential 24/7 telephone helplines and access to online services
- Provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services
- Apprenticeship Programme – we offer training & development at any stage of your career
- Long service Recognition
- Group Bonus Scheme
- A fun, inclusive working environment
Our Company:
At Marston’s we’re on a journey to create pubs to be proud of through being guest obsessed, continually raising the bar and driving growth across the business. It’s an incredibly exciting time to be joining us, and we’re looking for people who can inspire others through their passion for guest experience and driving performance.
As a dedicated pub business, we have clear and bold aspirations for the future. Working together we aim to create more happy, memorable, moments that truly matter for our guests and people every day.
We’ve been running pubs and brewing beer in one form or another for nearly 200 years. Now we’ve got c1,500 pubs, and around 12,000 teammates working in our pubs, bars, lodges and offices across the UK, who all share our passion and now we’re looking for more like-minded people to join our family!
Our commitment to our colleagues is underpinned by a very clear set of values and behaviours, which are at the heart of everything we do. It’s these that makes working here the very special place that - Marston’s is known to be.
We are Guest Obsessed- we put our guests first always, aiming to delight them when they’re in our pubs.
We Raise the Bar- we’re committed to each other, the business and being the best version of ourselves.
We will Grow- we question ourselves and each other, to ensure we’re always being the best we can possibly be.
