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This role exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK contracts. Building intimate working relationships and trust through effective communication and meeting expectation and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.

You will be supporting and administrating various SIEM and EDR platforms including creating content, playbooks and processes. Additionally, you will support new products and services which is an important part of keeping pace with the industry and customer requirements and allows BT to maintain market position as key supplier of services. You will be able to use your own initiative and apply self management in order to promote successful outcomes.

1. Delivering aspects of a security procedure, and/or process for BT that support the security strategy and policy and takes into account risks and appropriate legal and regulatory constraints
2. Providing security advice and consultancy to Lines of Business within BT and external customers
3. Supporting security compliance relationships with national Government or industry bodies
4. Attending meetings on behalf of the team leader and line manager
5. Supporting and maintenance of SIEM infrastructure both application and operating system

Troubleshooting

Escalation Management

Threat Intelligence, Assessment and Threat Modelling

Threat Hunting

Technical Reporting

1. Good knowledge and extensive experience of supporting LogRhythm, SOAR and EDR systems and a deep interest and passion for Cyber Security and threat intelligence
2. Good knowledge and understanding of the following Key technologies/products supported in order to perform in depth troubleshooting and cyber security investigations:

• Linux/Unix OS
• Windows OS
• Firewalls and NGFW
• Network devices
• Cloud platforms
• Networking including TCP/IP

3. Relevant experience in analysis & interpretation of data into useable and actionable information/intelligence and experience of risk and incident management
4. Experience developing security reporting and monitoring content such as alerts, reports and dashboards
5. Effective communication, including verbal, report writing & presentations experience to all levels in an organisation, customers and sales teams

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:

• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.