Cyber Security Analyst

Cyber Security Analyst Edinburgh, Scotland

NatWest Group
Full Time Edinburgh, Scotland 30260 GBP ANNUAL Today
Job description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Cyber Security Analyst

  • You’ll be at the heart of helping to transform the bank, connecting with our customers, delivering continuously and learning and living our principles
  • We’re here for our customers, whatever the time of day or night, so you’ll need to be flexible in working a rotating shift pattern over 24 hours a day that will cover weekends and bank holidays
  • We're offering a starting salary of £30,260 plus excellent benefits, and due to the nature of this role, there is also a shift allowance of £8,050

What you'll do

In this role, you’ll monitor and undertake cyber security technical support for relevant platforms, activities and processes, as well as supporting the central points of customer contact and first or second level support using the incident management, change management and request fulfilment processes.

Day-to-day, you’ll be:

  • Providing efficient and effective cyber security support
  • Supporting with the ownership of the service in the areas of specialist knowledge, keeping the customer at the forefront
  • Acting with pace when recovering service, and with thoroughness when considering risk to service
  • Building relationships with internal and external stakeholders involved in the delivery of service in the areas of technical knowledge

The skills you'll need

We're looking for someone with a strong customer focus in their work, as well as a background in technical support. You’ll need excellent interpersonal skills and a keen eye for detail, as well as an understanding of operational processes, services and systems in a banking context or something similar. A broad understanding of our business and its customers would also be an advantage.

On top of this, you’ll bring:

  • Experience of end-to-end security response, including analysis of security events and incident escalation
  • The ability to perform triage and response activities along with root cause analysis on security incidents and events
  • A background in cyber security and experience in security operations, including incident and event management experience
  • Knowledge of networking protocols and routing which includes malware analysis techniques
  • Excellent stakeholder management and interpersonal skills

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Cyber Security Analyst
NatWest Group

www.natwestgroup.com
Edinburgh, United Kingdom
Alison Rose
$10+ billion (USD)
10000+ Employees
Company - Public
Banking & Lending
Finance
1727
Related Jobs

All Related Listed jobs

Breakfast Waiter - Boutique hotel
The Milestone Hotel London, England 12.75 GBP HOURLY Today

Your main responsibilities as a Breakfast Waiter are setting up tables; taking orders for our wonderful guests; providing 5 star exceptional service; making

People Leader - Service - Guildford
Tesla Guildford, England 114577 - 263751 GBP ANNUAL Today

Must have and continue to maintain a valid driving license and safe driving record. Act as the main point of contact within Front of House and warehouse,

Hospitality, Supermarket Assistant
Waitrose Crowborough, England 10.5 - 11.48 GBP HOURLY Today

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants,

Accounts Assistant
SLR Consulting London, England 26218 - 33593 GBP ANNUAL Today

Assisting Project Managers on billing queries relating to their projects. Along with competitive salaries, our people enjoy a comprehensive benefits package

HMRC - Customer Service Advisor - Telephony
Brook Street Newcastle upon Tyne, England 11.87 GBP HOURLY Today

As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers