Customer Verification Advisors, Documents Administration

Customer Verification Advisors, Documents Administration Stoke-on-Trent, England

bet365
Full Time Stoke-on-Trent, England 23046 GBP ANNUAL Today
Job description

Overview

Operations

Full Time

Closes 04/05/23

Stoke-on-Trent

Full Time

Closes 04/05/23

Who we are looking for

A Customer Verification Advisor, who will play a key part in the verification process of our global customer base.

We are looking for bright, inquisitive and enthusiastic individuals to join our team.

The ideal candidate will play a key role in reviewing customer’s registration details and verifying documents in line with company processes.

The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays.

The starting salary for this position is competitive, increasing to £23,046 per annum upon successful completion of training

We also offer a generous bonus scheme and many other benefits for successful applicants.

This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home.

Preferred skills and experience

Excellent attention to detail.
Good investigative skills.
Ability to learn.
Ability to work to high standards when under pressure.
Ability to prioritise tasks.
Effective communicator at all levels.

Main Responsibilities

Verifying identification documents provided by our customers.
Reviewing customers’ registration details.
Using internal/external sources to verify our customers.
Assisting other departments with verification queries.
Ensuring compliance with our Company verification processes.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Eye Care

In a digital world, we help take care of your vision.

Income Protection

Your income is protected, just in case.

Life Assurance

Peace of mind for your family in any eventuality.

Tax Free Childcare Scheme

A bit extra in your pocket to help with your little ones.

Life Events and Long Service

To celebrate your big occasions, dedication and hard work.

Stoke-on-Trent

We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

Our location

  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.

What we get up to

Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

Some location benefits

On-Site Restaurant

Tea and Coffee Service

Great Commuter Links

Company Leisure Facility

Customer Verification Advisors, Documents Administration
bet365

www.bet365.com
Stoke-on-Trent, United Kingdom
Denise and John Coates
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Internet & Web Services
2000
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