Customer Team Member

Customer Team Member Grantham, England

Coop
Full Time Grantham, England 10.9 GBP HOURLY Today
Job description

Customer Team Member
Location: 161 Dysart Road, Grantham, NG31 7DX
Pay: £10.90 per hour + great benefits
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full training given
You can now apply for this role using your mobile device
As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape – working as part of a team to replenish products and support deliveries.
In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.
What you’ll do
• Friendly and thoughtful service Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
  • Engage with everyone to succeed together – you’ll build strong relationships with your colleagues in-store ¬– working together as a team to solve problems for the benefit of customers and members and each other
  • Make sure the store is safe, legal and operational – you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
  • Embrace change – you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
  • Co-operate for a fairer world – you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events
This job would suit people who have
  • genuine care for the needs of customers and colleagues
  • good communication skills, with the ability to build positive relationships with everyone
  • strong problem solving skills
  • the flexibility to work a range of shifts
Why Co-op?
We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:
  • competitive pay and opportunities for overtime
  • Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
  • premium rates for hours worked before 6am or after 10pm
  • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
  • Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
  • 30% off Co-op branded products in our food stores
  • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
  • discounts on other Co-op products and services
  • pension with up to 10% employer contributions
  • cycle to work scheme
  • services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you’ll need to complete an online assessment. It will take around 10 minutes to complete the test.

Customer Team Member
Coop

https://jobs.coop.co.uk/
Manchester, United Kingdom
Shirine Khoury-Haq
$10+ billion (USD)
10000+ Employees
Company - Private
Grocery Stores
1844
Related Jobs

All Related Listed jobs

Trainee Actuarial (Insurance) Consultant - 2024 Intake
Barnett Waddingham London, England 33632 - 43700 GBP ANNUAL Today

Our independence means were free to think beyond standard environmental, social and governance (ESG) labels and start conversations that consider the full

Swimming Teacher
GoggleSquad Swimming School Cobham, Kent, South East England, England 30 - 38 GBP HOURLY Today

Teach lessons on weekends (Saturday and Sunday mornings), after school during the week and during school holidays (Summer, half terms, Easter).

Motorcycle Training Instructor Oxford CBT or DAS Qualified
Lightning Motorcycle Training Oxford, England 31500 - 35000 GBP ANNUAL Today

You must have held a Full UK Motorcycle Licence for more than 3 years with no more than 6 points. Be able to commute to our sites. Full training will be given.

Field Sales Executive
Kellogg Company Harrow, England 30100 - 33500 GBP ANNUAL Today

As were putting our hearts and souls into the future of food, well be looking at you to execute the daily and weekly supply of our products into our major

Directors Administration Assistant
Plus Dane Merseyside 27133 GBP ANNUAL Today

You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme, generous shopping