Customer Support Partner

Customer Support Partner Cardiff, Wales

John Lewis
Full Time Cardiff, Wales 10.3 - 11.48 GBP HOURLY Today
Job description

Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this role.

Duties and Responsibilities:
You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner. This role is process driven and you will be required to use a wide range of systems, have strong admin/organisational skills, whilst paying close attention to detail and compliance.

Your duties will be varied, from serving in our Bureau de Change, looking after lost children, lost property and a wide range of other Customer queries.

This role is key in supporting the selling floors and wider branch, from a practical/flexibility perspective and also in terms of communicating, coaching our services and assisting with Customer Complaints. You will be expected to support and promote our services at in-store events as well as Wedding Fayres etc.

Job Requirements:
You’ll be part of a team that delivers outstanding service to customers, with so many different aspects to the role to learn. The training is intensive and very rewarding.

Due to the nature of this role and financial legislation, we welcome applicants aged 18 years or over.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
  • This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year Financial probity.
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.

Customer Support Partner
John Lewis

www.johnlewispartnership.co.uk
London, United Kingdom
Sharon White
$5 to $10 billion (USD)
10000+ Employees
Company - Private
General Merchandise & Superstores
1864
Related Jobs

All Related Listed jobs

Laborer
Geyserclean Milton Keynes, England 24900 - 26900 GBP ANNUAL Today

Arriving to site on time in a company vehicle. Cleaning various outdoor surfaces both residential and commercial properties.

Security Officer
G4S Slough, Berkshire, South East England, England 12.73 GBP HOURLY Today

Youll ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile.

Trainee Land & Building Surveyor
Target Surveys Limited Warwick, West Midlands, England 20000 - 22000 GBP ANNUAL Today

A full UK driving licence is essential. Successful candidates will receive a competitive salary, accredited training and career progression.

Operations and Logistics Manager
KMI Brands London, England 36000 - 47000 GBP ANNUAL Today

Ensure close communications is maintained with Finance placing sales orders on hold as requested and ensuring each sales order is correct as at the end of each

SecDevOps Engineer
Barclays Glasgow, Scotland 32166 - 64713 GBP ANNUAL Today

Expertise practical knowledge of automated testing tools e.g., Selenium etc. Engaging with end users to discuss priorities and detail requirements.