Customer Support Agent - Waste

Customer Support Agent - Waste Peterlee, England

Everflow
Full Time Peterlee, England 24000 GBP ANNUAL Today
Job description

Customer Support Agent – Waste Services – Peterlee – Hybrid Working Monday to Friday, 9:00 to 5:00 - £24,000 per annum


Who we are:


Everflow is a technology-led utilities company serving SMEs across the UK with environmentally-friendly water supply and waste collection services.

Everflow is a market-leader in terms of software innovation and carbon offsetting. Our mission is to ‘make utilities simple’, which is why all of our services are designed to save customers time and money, freeing them up to focus on growing their business.

Plus, we are one of Europe’s fastest growing companies according to the Financial Times, having featured on their FT1000 list of Europe’s fastest growing companies for the past two years.

The key to our success is our people and we like to reward everyone for their efforts. We have afternoon drinks on a Friday, free monthly breakfasts and a generous incentive scheme that gives employees a chance to earn rewards.

We are growing rapidly and we need gifted people, who share our values, to join the team and grow with us!


The position:


We are looking for a Customer Support Agent to provide support and assistance to the Waste business in all forms.


What you’ll be doing:


  • Dealing with customer enquiries through phone and email
  • Liaising with suppliers to find a quick resolution to service issues
  • Chasing delivery/service confirmation
  • Maintaining customer records to ensure they are accurate and up to date
  • Conducting administrative tasks
  • Liaising with Finance on billing issues/queries
  • Taking on new responsibilities as they arise within a fast-paced team

What we’re looking for:


  • A passion for customer services and a natural talent for connecting with people
  • Strong organisational skills
  • A clear communicator and confident in talking with people at all levels
  • Responsible, reliable, and most importantly fun!

The package:


  • Basic salary of £24,000 per annum
  • 25 days annual leave plus bank holidays
  • 5% employer pension contribution
  • Ongoing support, development and training
  • Great reward and recognition system
  • Hybrid Working
  • Exposure to all parts of a growing business
  • Electric car scheme
  • Employee Assistance Programme & health care cash plan
  • Afternoon drinks on Fridays!
  • Free monthly breakfasts
  • Free parking

Customer Support Agent - Waste
Everflow

www.everflowgroup.co.uk
Stockton-on-Tees, United Kingdom
Josh Gill
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Energy & Utilities
2015
Related Jobs

All Related Listed jobs

Administrator
Avant Homes Birmingham, England 23000 - 27579 GBP ANNUAL Today

Answering any missed sales calls that divert into the office. Assisting in the preparation of key status reports and updates on all KPIs relating to the sales

2391 Electricians
TICS GLOBAL GROUP Newcastle upon Tyne, England 75 GBP HOURLY Today

Take as much or as little as you require and fit around your schedule as you wish. NVQ3, 2391 or equivalent and 18th Edition required.

business development manager
NHS Fulbourn, England 42618 - 35392 GBP ANNUAL Today

Are you ready for an exciting opportunity?

We are looking for someone as passionate about Compassionate Leadership as we are, to join...

Senior DevOps Engineer | Hybrid | Milton Keynes
Reqiva Ltd Luton, East of England, England 60000 - 80000 GBP ANNUAL Today

Experience in serverless architecture, event-driven architecture, microservices, API-driven cloud-based products.

Warehouse Operative
Winner recruitment Birmingham, England 10.42 GBP HOURLY Today

Must be looking for temp to perm work. Experience using the PPT truck. Must be physically fit due to the nature of the role. Job Types: Full-time, Temp to perm.