Customer Support Adviser Bury, North West England, England
Job description
NFU Mutual Bury Agency is one of the fastest growing Agencies in the UK, part of a growing network of over 200 NFU Mutual offices. Based in Bury and servicing Greater Manchester, the team have excelled over the last 12 months. Our team has a vast amount of experience and delivers a first-class service to our ever-increasing portfolio of diverse business and personal clients in the insurance, financial services and risk management sectors.
As a Customer Support Adviser within our growing team, you will play a key role in the success of our business while ensuring the customer is at the heart of everything we do.
Your focus will be to provide insurance quotations in motor & personal products, deliver our awarding winning claims service and develop to small commercial lines, under pinned by exceptional customer service. You will need to be self-motivated and able to work to identify potential customer prospects based on NFU Mutual acceptance criteria.
This role is an exciting opportunity for anybody who is looking to join a well-respected branch of NFU Mutual, with the opportunity for future development within our business. Our aim is to grow and support our staff in their careers, rather than offer just a job. If you are looking to develop and progress, please contact us.
The successful candidate must have the following:
- Ability to multi-task
- Be organised and able to work to deadlines
- Be prompt, reliable and trustworthy
- Excellent communicator both written and verbally
- Problem solver with a pro-active attitude
- Be able to show empathy to customers when needed
- Enjoy working in a team and on your own
Our commitment to you:
- Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices
- Long-term career development opportunities
- Competitive salary depending on experience
- Pension Contributions
The application process will consist of an initial telephone interview, followed by a face-to-face interview.
For further information, please email your CV and a covering letter
Please note you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.
Job Type: Full-time
Salary: £20,000.00-£22,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
