Customer Services Yard Operative Newcastle upon Tyne, England
Job description
Do you enjoy delivering a great customer service?
Do you have previous Warehousing or Yard experience or have a desire to learn?
Would you like to work for an organisation who will give you opportunity to qualify with Forklift licences?
Jewson in Newcastle are recruiting now for a Customer Services Yard Operative, this is a part time permanent role up 18 hours.
Competitive salary + Pension + Life Assurance + Private Medical + 31 day holiday per year (pro rata for part time) + Opportunities to Progress and build a career
What will I be doing?
As a Customer Service Yard Operative, you will have one of the most important roles within the branch network.
You will regularly be the first and last point of contact for customers visiting the branch so you play a huge part in delivering a fantastic customer experience as well as promoting and maximising sales.
To support the team, you will;
· Welcome customers to the branch and take an active interest in their projects
· Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
· Help to prepare customer orders, load and unload customer and supplier vehicles using a Fork Lift Truck to minimise manual handling (training will be provided)
· Check incoming deliveries and report missing or damaged products · Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
· Keep the branch looking clean and tidy, to make a great first impression on our customers
· Use our in-house systems to process customer orders to support the branch team, as and when required
· Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
· Work with colleagues to suggest opportunities for improvement
Is this role right for me?
First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the tools and support required to carry out your role.
So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit! As this role is working in the warehouse and yard, you’ll often be working outside, so this is a great job for people who love to be outdoors. Full workwear and PPE is supplied.
WHO ARE WE?
Are Jewson Inclusive employer?
We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you! We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.
At Jewson UK and we pride ourselves on doing everything we can to understand our customers’ needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team
HOURS OF WORK (working 18 hours per week)
Wednesday, Thursday and Friday 8am to 2pm and occasional Saturday 8am to 12noon
Job Types: Part-time, Permanent
Part-time hours: 18 per week
Salary: From £10.66 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your email address?
Experience:
- customer service: 1 year (preferred)
Work Location: One location
